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January 2024 by Rachel Black
The staff itself was nice but the general manager was so judge mental and literally waited for me and my boyfriend to go to our car and went in our room to try to say it smelled like weed (we never smoked in the room or had weed in there) then he proceeded to lock me out and then come to my room which I let him and I told him to show me where there was weed and what he smelled and then asked me to leave then recanted his statement and said to just spray before I leave but it was all very strange and uncalled for and caused us to leave anyways. I’ll never stay there again .
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January 2024 by Charlene Hill
Hotel was wonderfulRooms: Rooms where big...bathroom was big...bed very comfortable
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October 2023 by Donald Angeletti
Been here a couple of times... Sirdata at the front desk is very informative and helpful..really cares about your stay... definitely be back!
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September 2023 by K Barr
Location is Good, property does not a lot of Homeless people hanging around. Getting a room is iffy, could over book. Manager very nice front desk staff is a hit or miss on great attitude and being helpful. I won’t be booking anymore I’m tired of dealing with not answering the phone, no loyalty to regular customers and wondering what mood the front desk staff is in.
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August 2023 by Account Deleted
I recently had an unfortunate experience at the Comfort Inn. The customer service was underwhelming from the start. Staff seemed disinterested and unresponsive to inquiries, making the check-in process arduous and inefficient.The room assigned to me, was in disappointing condition. I was unpleasantly surprised to find visible mold on the walls and by the a/c unit. This not only created an unsightly appearance but also raised health concerns for me. Despite bringing these issues to the attention of the front desk, the response was lackluster, and no immediate action was taken to rectify the situation.Overall, my stay at the Comfort Inn was marred by substandard customer service and inadequate cleanliness in the room. This experience has made me reconsider whether I would want to patronize this establishment in the future.
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July 2023 by Christy Graham Barnett
Great staff! Rooms were BIG and comfortable. Loved the king-sized bed and slept wonderfully! ?
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June 2023 by M M.
Hotel is worn and dirty. For the price per room, one would expect it to at least be clean and stocked with towels.
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June 2023 by Don Brannen
This is not a 5 star hotel but the staff is a five star and within their strata of value hotels it is money well spent. I did notice the price went up when there was a greater demand for rooms, so book early! The breakfast isn’t the healthiest but they usually have a few healthy options. The staff were very pleasant and helpful.
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June 2023 by Tania Thompson
AC didn't work,no TV,no internet,and huge palmetto roach attacked my scrambled eggs on the desk in 3 seconds flat. I didn't get a refund or apology. Worst experience of my hotel stays ever anywhere.
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June 2023 by Frankie Freeman
All the above was satisfying, but as I was Checking in there was a group of people that stood behind me at the front desk. They were very LOUD, I was disturbed by their actions. My husband inquired and was told that they were relatives of the hotel's management.This was unacceptable behavior by them, regardless! ???
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May 2023 by Neicie B.
Stayed this weekend for dance comp. Nice vibe, felt like a bed and breakfast due to set up (see pics)King size bedroomSuite. Room seemed to be recently renovated, my daughter slept on the queen sized pull out sofa; initially there was no bedding on the pull out, my husband went to front desk and we were immediately accommodated. We slept in the separate bedroom (had a door) had a king sized bed, 4 decent sized pillows and it was comfortable! Breakfast area was great. Clean, and very well kept. Had 2 waffle makers; fresh sausage Patties and scrambled eggs which an employee was serving; decent coffee; juice, cereal and toast. (No pastries). In the lobby at night there were (free) fresh baked Otis Spunkenmeyer cookies which were good and fresh coffee. They also had a mini snack shop where you could purchase chips, honey buns etc for about $1. I gave 4 stars only for the TVs. Both were Roku which is fine, but the process of having to sign in and then log into your cable provider to watch live tv/local stations was a bit tedious. We had no issue doing it but I couldn't help but think that someone else, less tech savvy, would struggle with that process.Lastly, staff was friendly, warm and engaging. I stayed here as a last minute option, comfort inn has never ever been on my radar, but I'd def consider staying at the one in Athens again, or even other places!
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May 2023 by Barb F.
Amazing stay. Wonderful friendly staff from the front desk to breakfast staff, housekeeping and anyone in between. Our room was clean and fresh. I am very picky with regards to the cleanliness when we stay along the road. Breakfast was great including fresh coffee ( most important of course!) on the spot waffles to make, fruit and cereal etc. etc. seamless! we will definitely stay again. thanks to everyone at the Comfort Inn in Athens, Georgi.
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March 2023 by Jessica Sawatski
The rooms were old and in bad condition. Closet doors broken, clean but shabby looking. But it was cheap and close to our event. Someone had spilled popcorn in the elevator; it was there for 2 days. The breakfast was fine and what you would expect for continental. The front desk was friendly and polite. I will stay again, just think they may need a remodel.
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March 2023 by Amanda Maggiore
The rooms was so gross. Carpet stained and sticky. Comforter filled with stains. AC didn't work. Stains all over bathroom wall. Shower drained backed up. Thin walls and could hear the person next to me snoring and the people above me walking around. Really bad location too. Not a safe area at all.
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February 2023 by Natasha Teegardin
We booked this hotel for an overnight stay on our way to Florida for vacation. Based off the reviews and an 8/10 for cleanliness, I felt that it was a good selection for the price. However, we arrived last night (2/13) with black hair on the sheets and in the pillow cases. There was left over food in the drawers and under the bed. We got out the extra sheets from the closet and those were dirty too. The room did not fit our standard for hospitality and cleanliness. They eventually gave us a refund, but told us “it wasn’t dirty” when they went in there. Very disappointed with this service. Thankfully, we found a wonderful Airbnb that hosted us with such a high level of hospitality.
