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November 2023 by Tamara Wachter
Great people to work with!I messed up the drop off time so we technically should have been charged an extra day. They waived the fee which was very generous of them. We will definitely use their services when my dad comes to visit again!!!
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January 2023 by Rlcky Hewell
I got my hand controls done there today it took them four and a half hours but that's great time and I think but they did a real good job and I'm very very happy
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October 2022 by Thomas Hoover Jr.
Very helpful staff. Even though they didn't have what I was looking for they sent me to someone who did
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February 2022 by AC Funck
Great People! /A\++++++++
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January 2022 by Frank Presley
Great local business. Professional. Clean facility.
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December 2021 by Susan Campbell
Be careful, very careful, when renting a van from Custom Mobility. You would be wise to obtain written confirmation of fees. In our situation, we elected to have the van delivered. We are 41 miles away. Their website states that delivery within 50 miles is $50 each way. I was informed at the time of our rental that the website is incorrect and delivery was $1.25 per mile each way. However, the actual charge was $3.00 per mile each way which amounted to $246 instead of the $102 I expected. Had I been quoted this amount at the time of rental, I would have made different arrangements to pick up the van. In a phone call made when reviewing the bill, I was told that there was no adjustment that could be made. Life for those who need this type of vehicle is difficult enough without having to do business with those who take advantage of the disabled community. Shame on you Custom Mobility.
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November 2021 by Susan C.
Be careful, very careful when renting a van from Custom Mobility. You would be wise to obtain written confirmation of fees. In our situation, we elected to have the van delivered. We are 41 miles away. Their website states that delivery within 50 miles is $50 each way. I was informed at the time of our rental that the website is incorrect and delivery was $1.25 per mile each way. However, the actual charge was $3.00 per mile each way which amounted to $246 instead of the $102 I expected. Had I been quoted this amount at the time of rental, I would have made different arrangements to pick up the van. In a phone call made when reviewing the bill, I was told that there was no adjustment that could be made. Life for those who need this type of vehicle is difficult enough without having to do business with those who take advantage of the disabled community. Shame on you Custom Mobility.
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November 2021 by Ginny Davis
I am writing a new review in support of Custom Mobility of Athens Georgia. My previous one I removed since it was about a year old. More recently, I hired Custom to install a VPL Lift with an automatic door opener to negotiate an 8 foot elevation change between the driveway where I park my accessible van and the walkway which leads to the front entrance of my basement apartment. I had hired a local general contractor, Cecil Jennings Construction of Athens, GA, to build a walkway leading to the apartment entrance. I had worked with CJC a year earlier to build a zero threshold bathroom and was very happy with the work they had done for me so I had a-lot of confidence to use them again for my remodeling + accessible addition project as well. Cecil Jennings Recommended a consultation between my lift supplier, Custom Mobility and their representative, Frank Presley, and custom home designer, Greg Jordan ofThe Ole Homestead. We had an initial meeting together in January 2021, finalized the project design by April and began the project the 2nd week of May. The project was completed in early September and I am now enjoying the safety, convenience, freedom and beauty of my new, accessible entrance. My sincere thanks to Custom Mobility representatives Curt Bennett, Frank Presley and their associates who recommended and installed the lift and who were willing to work with our chosen GC & Home Designer! But also to Cecil Jennings Construction and Greg Jordan of The Ole Homestead. These businesses have been a blessing from the Lord to me and my family and are also to our community. They use their amazing skills and abilities to design and engineer creative ways to remove barriers for others. Glory to God for this blessing to our community through our fellow citizens and their excellent businesses, despite the challenges of the ongoing COVID-19 crisis!
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September 2021 by Barbara Robinson
Custom Mobility is Outstanding. They are very courteous and always respectful of our needs. They go that extra step to make sure our needs are met. I recommend Custom Mobility to all who needs help with mobility problems.
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September 2021 by Renee Stephens
I’ve been getting my hand controls for my cats since 1992 and I suppose I will continue to get them for any new car I buy in the future. This is a great company and I am a loyal customer.
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August 2021 by AB Lewis
Custom Mobility has fit my last two vehicles with handicapped driving aids. The work has been completed on time and within the price quote. Russell Downs and his team have made it possible for me to safely stay on the road. I am moving to SC but Custom Mobility will continue to service my vehicle because I have confidence in their work. Great group to do business with!
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June 2021 by FLOYD THOMAS
My Mercedes Sprinter was customized by them. After getting the bugs out because equipment had to reach the spec out relationship has been great but, it's costly.
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August 2020 by David Brown
Great group of guys willing to stay with a problem solve it and keeping the the customer informed and in a timely manner thanks Kirk and your guys
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March 2020 by Manjinder Singh
I’ve been dealing with custom mobility for 6 years. They always provide best service. Recently, I’ve been visiting them frequently for my van problems. They are just awesome people. Mr Kirk Fordham, the service manager and his team at service workshop are all wonderful people. I never ever had such family like very welcoming experience for any service. I would strongly recommend this business for making purchases and for repair. Lucky to have them in Athens
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October 2019 by Ron Baker
This is a Great company, not because I'm employed here. This company cares as much or more about whatever special needs you or a Family member may have as much as you or they do!
