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December 2023 by Nico N.
This place was recommended to me to go for watch repair and battery replacement and after going there, I can see why! They are friendly and knowledgeable and will definitely be back!
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September 2023 by Kandra Hartman
Duncan and Co. Did a fantastic job resizing and soldering my wedding set and 2 other rings. It literally took them less than 24 hours and they look great! Great friendly service
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August 2023 by Brennen L
I had an excellent experience getting my watch sized at this shop. The gentleman I worked with was kind, hospitable, and provided excellent service. I will definitely be back.
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July 2023 by Kate R
Finding Duncan early on shopping for wedding rings was such a blessing. The staff are so helpful, and truly experts in their trade. And they have an excellent assortment of rings! Not just in the store, but online they have extensive catalogues from vendors they can order from. I had something so specific in mind we thought we would have to custom make it (which they were open to) but amazingly I found the perfect ring in one of the online catalogues! I was also concerned about “getting a ring online” but that’s now how it works at all - they ordered the rings I was interested in to ship to the store so I could look at them in person. They helped make this not only stress free but such a fun process! I recommend them to everyone I know looking for wedding and engagement rings.**note! Make sure you check their hours before you go in, they are a small business so are closed some weekends for UGA home games for instance :)
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May 2023 by Cheryl Kelly
We took an ankle bracelet in to be repaired. The clasp had broke. We picked it up the next day and it looked brand new. The team did a great job and cleaned it also.
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May 2023 by Janice M. Dixon
They are the absolute BEST!! I wouldn't go anywhere else. They treat me like family and I refer everyone to them Love them.
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March 2023 by laura patt
The Duncans are the most knowledgeable and helpful people in the business. My finance and I have used them for our engagement rings and wedding bands. We worked mostly with Sarah and she took the time and effort to help design the perfect rings with us. Customer service is a strong suit of theirs. I would recommend this business to everyone and anyone for their jewelry needs!
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February 2023 by Damaris Drewry
I passed by Duncan Jewelers daily for several years and finally stopped in because I needed help with small repairs and identification of estate jewelry.They were happy to help and didn't charge for the small repairs - just a major one. There is never a push to make a purchase.Their integrity is impeccable and they treat their customers as if they are family. They have engagement-wedding sets, vintage jewelry, silver and crystal. Highly recommend especially if you are looking for something you'll wear for a lifetime.
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February 2023 by Ice Man
Took care of my watch size in a jiffy!!Highly recommend A++++
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November 2022 by Miss Beautiful
Exceptional service! Made a phone call to confirm that they adjusted watch bands. Drove there, no long wait. Was greeted and taken cared of. They don't discriminate like some watch repair companies. Very reasonable also.
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October 2022 by Doug Giles
I am seldom astonished but today was something special. I’ve shopped at D&C several times and on a whim I stopped by to get a new watch battery. This is not all that unique except this particular watch has sentimental value. It was a gift from my son. I have not seen him in awhile as he's serving at Ft Hood, Tx in the Infantry. So this morning, I donned a Go Army shirt that he gave me and grabbed the watch. The kind folks at D&C saw my shirt and asked about it. I explained I have two children active duty — Army and Air Force (medic). They replaced the battery, set the time and Thanked my children for their service. No Charge!They are fine Americans. Please support this business.
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September 2022 by Kyle Keepers
AMAZING customer service!! On my first visit they adjusted a watch band and replaced the battery for less than $15. My second visit was a watch pin repair that was FREE of charge! Very nice family business that I will be solely going back to in the Athens area.
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July 2022 by Lauren Mcclatchy
Brought my grandmothers ring in for repair after being told by another jeweler that they couldn’t/wouldn’t fix it.The ring is older and doesn’t look like it’s worth much but the folks at Duncan didn’t hesitate to help!I hope to wear this baby another 60 years, Thanks Guys!
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June 2022 by Teresa Whitley
Mr. Duncan does an excellent job repairing jewelry, installed a battery in my watch also, and sized a ring for me . Excellent customer service, he is knowledgeable and has a nice selection of jewelry at a good price. Thank you Mr. Duncan !!!
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May 2022 by Rico Mack
WOW???There are some decisions that makes a person feel like they could get the National debt in order if given the chance. That’s how I feel about my decision to forgo the trips to the metro Atlanta area and instead do my business with Duncan’s & Co. These are great people who know jewelry and love helping you get what you really want out of your purchase. If you need something and don’t come here you’ve missed an opportunity for something special.
