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February 2024 by Kayla Haycook
Very fast and no up charging. Got my oil changed in less than 30 minutes. Terry Allan was great guiding me through the pricing!
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January 2024 by Stephen Berck
Fairly quick once you get into a service bay
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January 2024 by Patricia Allen
Today I was robbed!!! This was my first/last time patronizing this establishment. A $90 oil change for a 2014 Camry (SMH). This was with a so called discount. There is a list of things listed on my receipt (free 20 point check) etc...all done in 7 mins(including oil change). RIGHT....... No fluids topped off. Of course they try to up sale you on things (air filters etc). I waited 20 minutes before entering the bay. During my the wait, I was asked to complete paperwork (first time customer). I was never told the cost and I didn't ask because I assumed it would be comparable to what I normally paid at Auto Tech(love those guys) which is $49 this includes topping off fluids. I was pressed for time so I made an impulsive decision when I saw "10 minute Oil Change". Big mistake. One good thing I can say is that the Techs (Terrance and Chris) were very pleasant and professional in their roles.
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January 2024 by Viriginia Meetze
I have been coming to this establishment for 4 almost 5 years now. The customer service has always been incredible and their shop team has always provided dependable service. I've taken my 08 Hyundai there for everything; preventative maintenance, larger repairs i.e alternator, and diagnostics for AC. The guys there were always up front and thorough when explaining the issues with the vehicle. Even if I was waiting a long time in line the team members would apologize for the wait and be attentive. I've always been impressed with the service here until I started bring my newer vehicle. Around this time the establishment has hired on a lot of new personnel. So, most of my experience up to this point have been with individuals still learning their roles and getting comfortable with the job. Therefore customer service isn't at its best when you are still learning. When I started taking my '19 Hyundai there with concerns it would always be chalked up to newer Hyundai vehicles not being the best. A portion of the time I just had general questions and the response would be well hyundais have this problem. I understand vehicles can have recalls or a common problem but I still have questions and would like to know. And if the personnel don't know they should feel comfortable going to an experienced team member with questions. My last 2 oil changes there my technician did not show me my dipstick upon completion of service and when I did check on my own the oil was low. I did not bother returning to location because often times I would be told hyundais have this problem. My last oil change there was one technician performing quick inspections on vehicles in the bays. He spent most of his time trying to buy this customers car from her when explaining possible repairs she may potentially need. After she left, him and the attending technician went on to talk about how attractive she was. I understand shop talk, but thats not professional in front of customers. My final time at this location was for diagnostics with the transmission. I managed to safely drive my vehicle there only to be turned away upon arrival for it was not a service they provided. I was not upset about being turned away. I was more upset that I didn't receive a call prior to arrival. It would have saved me the Hassel of driving a vehicle with slipping transmission on the road. Again I'm not saying this is a bad establishment the services are usual very good. I would just recommend maybe going on weekdays the service is usually better.
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January 2024 by Tonya Dawn Brewer Denton
Quick service friendly staff
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January 2024 by Zachary Allen
Nice people! Fast service
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December 2023 by chrismene raymond
Brandon and Marcus were great! Service with a smile. Thank you so much for your great service.
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November 2023 by Taylor Schindler
“Express” is extremely generous if you want to get in before Christmas. Avoid if you have other options and value your time.I went to the “express oil change” bays with two vehicles in front of me and waited over an hour (4 cars went through the lane next to me during this time). I couldn’t even get serviced because it took so long.
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November 2023 by Theresa Santos
My first time/experience visit as a college student away from home was great! Went early in the morning and received immediate service for an oil change. Sat in my car for less than 30 minutes and was able to leave satisfied with the overall service, quickness, and pricing. Eric assisted me and explained each step without confusion. He was kind and provided clear communication and transparency. Will be returning!
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November 2023 by Kevin Stender
I drive WAY out of my way to come here because they give you old fashioned customer service, do great work at a fair price, and they are very quick! All the employees I've interacted with have been polite, friendly, helpful, and very competent.Services: Tires
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October 2023 by Cathy Carlton
My daughter lives in Athens and her car broke down. We had it towed to this location to have it checked out. Dakota was awesome!! For two days he called me and kept me up to date on everything that was going on. I highly recommend this location and ask for Dakota!!
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September 2023 by Lisa Noell
Amazing Honest Mechanics I am treated with respect and kindness! Hunter is the Best!
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September 2023 by Cheryl Eden
I've gotten my oil changed here 2x plus got a tune up and my Serpentine belt replaced. Paul is an excellent manager with top notch customer service skills... THANK YOU PAUL!!! I also want to give a shout out to the service tech on the oil changing side. She noticed that my belt was about to break which kept me from being stranded during our Georgia heat advisory with temp feeling like 110° outside. Thank you all very much!!! I'll be a definite returning customer with service like this!!! ❤
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September 2023 by Maya Land
I brought my truck in for an oil change and these workers we’re completely messing around the whole time. They dropped tools down my engine, put too much oil in, and bent my oil pan plug. No one was paying attention and each employee was carelessly doing their work. I don’t mind someone enjoying their job, but when it affects the way my truck runs, I am not happy. Also the amount they changed me for was outrageous. Never coming back.
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August 2023 by Kristy Cox
We pulled thru to get a oil change, the employees were so friendly. We never got out of our car. We will definitely be back for our next oil change.
