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December 2025 by Halana Jones
I’m still waiting on things to be fixed. I got my car back on a Wednesday. The doors aren’t aligned properly and I was told he could have the part by Friday most likely. Jameson said he would give me a call when it came in and it would take less than 20 minutes to fix it. It’s the following Tuesday now and still haven’t received so much as a call to let me know anything. My car took longer than anticipated. I was called a couple times saying the completion date was being pushed out because they wanted to make sure everything was “perfect”. They had my car 20 days and it’s most definitely not perfect.
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December 2025 by Sherry Healan
The estimate/customer service reps are very thorough.
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December 2025 by Stephen Berck
Very friendly, had everything set up for the repairs and have kept me informed
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December 2025 by Blossom Peter
PLEASE FINT GIVE THIS PLACE YOURCAR. THEY KEPT MY CAR FOR SIX MONTHS AND THEN TWO MONTHS LATER I HAD TO BUT A NEW CAR. THE SAME THING HAPPENED TO MY CLOSE FRIEND!
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December 2025 by Trent Hunter
Good repairs, but they give you the run arounds just to stall for time I believe. They’ve had my vehicle for a month now …
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December 2025 by Lancea Leblanc
Very efficient did a super job on my car, it looked like it was never damaged.
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November 2025 by Madison Jeffords
Dropped my car off for work to be done. Key fob was working when I left it. When we picked it up, the service man that worked on my car told us the battery must have died in my fob because he couldnt get it to work when he went to bring it around to us. Went and bought a new battery; still didnt work. My husband went back to caliber to get it fixed. They said they couldn't figure out what was wrong with it and suggested he go to Nissan to figure it out. My husband went to Nissan and was told that the key fob was likely dropped and could not be fixed, so I would have to get a new fob for $500. My husband went back to caliber and asked the serviceman in front of the manager when he noticed the key fob stopped working. The serviceman said it worked the whole time until the day we went to pick it up. My husband asked the manager what the next step to get it taken care of was and the manager said we couldn't prove the damage was done at caliber and he couldn't physically see the damage, so we would need to pay out of pocket for a new key fob. We have reached out to the corporate office and the caliber in athens multiple times to get answers and we have been told they will call us back or that they can't get ahold of the insurance company or can't get ahold of anyone else to handle the situation, AFTER 3 WEEKS. This is no way to run a business and so sad to see all of the reviews that we trusted to have our work done just to be treated as a nuisance.
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November 2025 by Lisa Gregory
Caliber Collision made a difficult situation much easier with their communication and professionalism.
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November 2025 by Beth Bonner
Caliber was able to begin the needed work immediately, they kept me updated of any changes along the way and completed the work in a timely manner. Everyone was very helpful and professional. I would use again for any repairs needed.
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November 2025 by Matthew Muir
Very happy with the work. The staff is great
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November 2025 by Fruity Pebblez
Great body shop.
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November 2025 by eli boswell
I had a great experience with Caliber. My truck looks great and Johnny did an excellent job keeping me updated as things progressed.
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November 2025 by Ryan Moody
Great work and customer service, good communication and work was always done on time or early.
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November 2025 by Ibrahim Abdullahi
If I could rate it no stars I would, this place flat out sucks do not go, they lack proper communication, and do not reach out in a timely manner.
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November 2025 by Tammy Peters
Very professional
