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December 2023 by Jennifer Bray
We’ve used Heyward Allen Collision twice, and we had a terrific experience both times. Chris Beusse walked us through the process of dealing with the insurance company and communicated regularly about their progress. Our car was fixed quickly and looks great! We couldn’t ask for better service.
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December 2023 by Larry Wages
I have had 2 experiences with the Heyward Allen Toyota body shop since I bought my Rav 4 in April. They both involved minor dings but were distressing to me on a new car. The manager ,Chris Beusse, personally handled both. The first scratch he buffed and painted himself and the second he advised me what to do on a minor dent to get it out. Now both are now virtually gone. There was no charge and thanks to Chris' exceptional customer service I will be a Heyward Allen Toyota Body Shop customer going forward. Even though I hope I don't see them anytime soon!
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October 2023 by Sylvia E.
Have bought several new Toyotas from Heyward Allen since the 1990s. Cassandra informed us of Toyota's unusual buying procedure for RAV4s (due to high demand, low stock), and Peter was excellent help with test drive, wish list, allocation status and final delivery of our RAV4 Hybrid. The staff is knowledgeable and patient, never pushy. Prices were fully explained, had no dealer markup and didn't change at delivery. Whole experience was less stressful than expected.
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October 2023 by Thomas Powell
Very professional service.
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October 2023 by Carol Knopp
From my first visit to make an appointment until my car was ready to be picked up, I was treated with the utmost respect and care. I loved the fact that they have a shuttle service. It was a huge help to be taken home and then picked up when my car was ready. My car was repaired perfectly and in a very timely manner. It was sparkling clean when I picked it up. I recommend them highly.Service: Body & Trim
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October 2023 by AMORY BARRETT
HAD REPAIR DONE ON OUR CAMRY FROM DEER ACCIDENT. THEY WORKED WITH OUR AUTO INSURANCE PROFESSIONALLY. KEPT US UPDATED ON REPAIR PROGRESS.Services: Painting
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September 2023 by Anne T.
They go all out to sell you the vehicle but as soon as you deal with the service department, they don't give a crap that you're a customer. Multiple problems needed to be addressed with my brand new Cadillac SUV. All I received was apathy and a pompous attitude. Don't buy from this dealership. My first Cadillac and my LAST!
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September 2023 by Doug Olive
Heyward Allen has done several repairs for me over the past 10 years. They do a great job. Edwin is fantastic!
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August 2023 by Elbia A.
Mr. Zavala was great, buying a car is really stressful, but he made our experience so great, smooth, and easy. He was patient with us, through the entire process, his guidance and support made us feel at ease and relieved to have someone with his expertise to guide us throughout the entire process. Thank you is not enough.. I will faithfully return and will certainly refer all my family and friends.Thank you,
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August 2023 by Kevin Tucux
Great work! Great communication! And worked on a timely manner! Definitely recommend this place!
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July 2023 by Jim Robichaud
Unfortunately I have used them several times before with always great results. This last time may 2013 same great results.
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May 2023 by Luke Mitchell
Quick fast service. Got me in and in no time. Great peopleService: Body & Trim
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May 2023 by David Bridger
Thomas and staff did a great job
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May 2023 by Tammy Babb
The body shop was very friendly and attune to my needs. Quick turnaround time also. Would highly recommend!Service: Body & Trim
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April 2023 by Christian MacMullan
Love these guys! Second time using them. They won't stop until your car is right. Kevin and his team are the best in Athens.
