-
October 2023 by Amanda Gower
Breakfast was good. Service was great. My only complaint was room smelled stale or musky not sure really just not pleasant but balcony with sliding doors helped air it out. Slept amazing.
-
September 2023 by April Swanner
Do not stay here! After the price gouge after a UGA game, we came here to sleep basically. There was bugs in the room. The phone did not work. I notified the front and they said they would come talk to me about the situation. I waited and they never came so I went back to the office and shift had changed. The lady was rude and acted like it was no big deal about bugs in our room or the phone situation. We will never stay here again..
-
September 2023 by jcfuller66
Our daughter is moving in to UGA, and we made reservations to stay here a couple of nights. They always say you don’t judge a book by its cover. Well, you don’t judge a hotel by their pictures. When we checked in, the staff was very friendly and welcoming. When we started up the steps to go to our room located on the second floor, there was an opened bag of garbage on the top step. Not to mention the smell of alcohol. The carpet in the hallway needs to be replaced. It smelled old and musty when we walked in. And the doors/hallway could use some fresh paint. The bathroom definitely needs updating. It is small and does not have a working exhaust fan. So you can imagine how miserable it gets when taking a shower. There was a dead roach in the floor between the wall and our bed. Not to mention the two roaches that I killed. As I looked out of the sliding glass door onto the balcony, there was a large spider web. So you better believe we were up early the next morning, ready to get out of this place. We only booked our stay here because of the advertisement with the “cute” pictures, plus the price was very reasonable. It was my fault for not reading the reviews first. As the saying goes…you get what you pay for. We will pay more for a much better place on our future visits to Athens. Take my advice, stay the hell away!!
-
July 2023 by ivan marrero
Nothing to share. No electrical service provided when local power outage. No back up generator to power lights, air condition and lights for safety in the hallways and emergency exits. Absolutely no options to accommodate us in other vacant rooms available with electrical power and air. We had to repack and rent another room at another hotel for two days. Three nights booking, slept one night. Moved out to other hotel due to no electrical power in our room. Other two nights unknown correct amount of refund and when to my card. Absolutely poor, poor, customer service and option. I still feel like throwing up. Do not recommend at all.Safety: Unsafe and hazardous due to no electrical power backup. No light, no air conditioning, no flood lights or emergency exit lights worked. No key card on door working and possibly fire sensors not working as well.Noteworthy details: Unsafe and hazardous due to no electrical power backup.
-
June 2023 by Lisa Stapp
Had bugs in the room the sink was stopped up. The price we paid you think it would have been a nicer hotel very
-
May 2023 by Kris Calhoun
I was a little disappointed to be honest. I stay in Wyndham hotels all over the country and I hate to say this was not a good representative of their chain. The worst thing of it all was the chain lock on the door was bent and I was locked in and it took me 30 minutes to get it undone glad their wasn't a fire. But overall the staff was very helpful and courteous, but for the price I paid I was really let downRooms: The double room was small but the beds were comfortable
-
May 2023 by Desiree L. Ross
Nice rooms they were pretty decent. Police patrol the area on a regular basis. Staff was very polite.
-
April 2023 by Angela Rucker
There for a student conference and they were at the Opening ceremonies at the Athens Classic Center, after sitting in my car fir almost 3p minutes i went inside to see if I could get the key to my room (it was in the lead teachers name who was with the students). Ms. Jackie at the front desk was very pleasant and was able to reach the other teacher to get permission for me with ID to get my room key. The hotel was surprising better than expected! (Thought all Howard Johnson's were extinct or sleezy hotels. I don't like outside door hotels but the rooms on the second floor were protected by a secure keyed door to the hallway. Just one observation no elevator to get to 2nd floor and stair needs a security camera. Great stay, nice updated rooms.Food & drinks: Free breakfast could be a lite better with packaged meat/biscuit options.
-
March 2023 by Reyes Samantha
We had a reservation and got in at 2 AM as we agreed. We get checked-in and everything is okay but we see that it says “NO PETS ALLOWED” in big letters on the front. We bring our dog and try to bring him in to which the woman follows us and makes us get a refund saying “if you would have told me you had a pet I’d be okay with it.” So now we have no place to stay when I have a tour of the UGA campus at 11 AM. So hey, if you have a pet I guess it’s okay if she feels up to it. I guess case by case is what matters if she likes you even if they state NO PETS ALLOWED. Thanks for nothing.
-
February 2023 by Melanie Laphand-Crowder
For the price, it's not bad. The room at first glance was clean. My bed had stains on the pillows and something caught in the sheets, so I know it hadn't been properly changed. Everything else was good. They even let me check in early!
-
December 2022 by dave roberson
Room was ok until the next morning roaches in the bathroom, didn't see any we looked the night we got there like I said the next morning they came out in the bathroom killed all we seen, we stopped and bought some spray and sprayed the stuff we took in that
-
November 2022 by Deiondra Hill
Never Again Will I Stay Here My Husband and I Got a room for a week Just to get a piece of mind , The staff Was Rude As hell They have poor Cleaning Service they Cleaned Our Room Once Even after asking If they could clean the room! Our lastnight there we decided to stay one more night, so we paid for an extra night around 10:00pm so we wouldn’t have to wake up early to go to front desk! We woke up the next morning to go out and get breakfast and came back to hotel all our belongings was gone ! Worst experience ever! Oh and the place is full of roaches
-
October 2022 by constance shepherd
It's a really good hotel but the rate for 1 room is not worth $140/ a night. There's plenty of shopping nearby, offices, good Mexican food, etc., I've used this hotel in the past a lot because it is clean and peaceful and the beds and pillows are very nice & the bathrooms are clean and decent. Good quality appliances & prompt staff are present & the USB chargers on the lamps are great if you forget yours. They need to drop the price back down some. I guess they get away with it because it's a college town, but it isn't a Hilton or Marriott and really should only be about $86- $100 per night tops.
-
October 2022 by Teri C.
CAUTION - dishonest management and otherwise awful.Took forever to just check in - not a good sign. Our toilet wouldn't flush. Front desk wouldn't answer phone. Had to go to lobby where there were no customers in lobby, only unoccupied front desk woman (why couldn't she answer phone?!?!). My adult daughter went to lobby with me. We reported that toilet wouldn't flush. Front desk woman's immediate flippant response was, "We have no more rooms." I wasn't asking for another room (we had unpacked) - simply wanted someone to repair toilet. Rude front desk woman said she couldn't fix toilet but that maybe the next front desk woman could but that she wouldn't be there until midnight! Of course, I was wondering why I should believe that next front desk woman could repair toilet if this one couldn't?!?! So I asked if she was suggesting that we use bathroom in tub and then be awakened at midnight for unlikely repair?!?! She seemed content with this. I was lodging with my husband and two children. She just repeatedly said, "We have no other rooms." She then flippantly remarked "...or you can just come to lobby and use restroom here when you need to." Mortified by the mental vision of my husband traipsing to lobby in 3 am in his boxer shorts, I responded that we better be getting a HUGE discount. Unbelievably she then said, "I have another room." SO SHE WAS LYING WHEN SHE REPEATEDLY SAID SHE HAD NO ROOMS. Packed up all our stuff and moved rooms. In room coffee: coffee pods in room visibly do not fit machine - clear just by looking at it. Given experience night before, didn't bother complaining. OLD air conditioner that sounded like freight train for the 5 minutes it ran, made loud noise to turn off, then silent for 20 minutes, then jarring loud noise to come back on for 5 minutes. Completely disruptive to sleep. Second morning, sitting in breakfast/lobby having coffee (bc one in room didn't work) and same rude woman tells me she has to leave for 15 minutes. I acknowledge having heard her. She continues to mumble until ultimately I realize she wants me to leave but doesn't just come out and say she wants me to leave?!?! As I'm exiting, I tell her I was typing my review to warn future prospective customers of her saying there were no more rooms when we had broken toilet. Unbelievably, she said, "I immediately offered you another room when you reported." Astonished, I reminded her that my adult daughter witnessed everything including her suggesting we use lobby toilet for our bathroom! Then I noticed cameras and television behind desk which would have/should have recorded everything. DO NOT TRUST THESE PEOPLE - UNBRIDLED LIAR! I entirely expect a response to this post from HOJO denying bc rude woman now trying to conceal her treatment of my family but she is DISHONEST and realizes once they get your money, there is little you can do but GIVE THEM BAD REVIEWS!!Very anxious that such dishonest individuals have my credit card info!
-
September 2022 by Connor Vinson
Terrible location. Booked a stay on September 10th for me and my girl and we left within thirty minutes. We found roaches all over the bathroom floor, sink, shower, and even in the main area on the bed. Won't even mention the other little gross things I found but let's just say, their housekeeping service sucks and leave it at that.Worst part about it? They won't refund me a cent for it, even though I didn't complete my stay. Yet, they sent me a confirmation email saying that I did complete my stay...many days after this whole fiasco. Didn't even come close to completing a full stay! Then they had the nerve to offer me "4,000 Wyndham Rewards" points. They don't care about their disgusting rooms and hey, that's fair, but don't charge me $220 to stay in a bug farm. I doubt they even looked into the matter at all.Save your money. Don't go here folks. There are plenty of nicer hotels nearby that will actually accommodate you. This company is full of thieves.
