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November 2023 by Kelsea Knudsen
I had a great experience here! JMW is efficient and thorough in both their inspections and communication. They priced out everything for me and gave me notice of the most important things to tackle. Thanks guys!Services: General repairs & maintenance
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October 2023 by Tricia White
It was more expensive than some prices I saw online, but I'm not sure how accurate those listings were. It took a long time (2 whole weeks), BUT they provided a loaner and they did great work. The car is joy to drive now. They also replaced cracked drive belt they noticed. So all in all, as good an experience as a major car repair could be. My old car feels like a youngster again.Services: Transmission repair
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October 2023 by Tracy Behrndt
Great service! My husband and I have used other repair shops and came back to Japanese Motors for the high quality service. Staff very welcoming and friendly.Service: Steering & suspension repair
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October 2023 by Anna H.
They got my car back to good running condition after I'd let some basic repairs slide. They are professional, knowledgeable and do good work, but I won't be able to afford their prices in the future. Still, I'm grateful for the excellent work they performed on my car.
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October 2023 by Jennifer Thornton
I really believe the company knows what they are doing. They were very detailed and their customer service was wonderful. They gave me an estimate and I got a second opinion with the Nissan dealership. The Nissan dealership did give me a better vibe and a better price. If I had a foreign car that no one in the area could service, I would definitely come to them.
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October 2023 by Johnathan McGinty
Professional, courteous staff that keeps you engaged and informed. They're transparent and up-front about what they're doing and recommending, and they easily detail what needs to be done and their recommendations on priorities for each item. Highly recommend!Services: Transmission
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September 2023 by Heather G
Great experience from start to finish. Had my timing belt done and Japanese Motor Works offered more care for my car than the dealership for the same money. Everyone was very professional and answered all my questions prior to servicing my car. Great job!
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September 2023 by Taylor Kraeling
Great service and very pleased with the outcome.
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September 2023 by Laurie Stover
Love these guys. It is so hard to find a mechanic you can trust. Seems like they keep my best interest in mind when servicing my Tacoma
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August 2023 by Mary Fletcher
I've been bringing my family's cars to JMW for scheduled maintenance, inspections and major repairs for more than 20yrs. They are honest, friendly and I've always felt 100% respected as a customer. Highly recommend!
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August 2023 by chris hagen
Kind and honest people that provided timely and professional service for my Acura. They brought it back to life for me and it runs great! I’m glad I found them and I will bring my Toyota to them as well in the future.Services: Electrical
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July 2023 by Anna Dilworth
I always have amazing service and there is constant communication when having my car worked on. Prices are very reasonable. Thank you!Services: Tires
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June 2023 by Roy Bauer
I purchased my dream car at a discount due to a misfire/ timing issue. Peter and his team are a dream to work with every step of the way I was clued in on what was being done and why. The communication was second to none and even tops high end service locations like luxury dealers and specialty shops for imports. My NSX was in the best hands I could have found aside from it being back in the factory where it was built and going back 32 years. The staff were knowledgeable, pleasant, and have earned a repeat customer.Services: Auto exhaust system repair
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June 2023 by Kim Platt
Japanese Auto Works consistently keeps my 2004 Lexus LS430 in tip top shape with affordable prices. I always trust their recommendations for making only needed repairs to ensure top performance and safety of my vehicle. Trust is essential when choosing an auto maintenance and repair partner!Services: Air & cabin filter replacement
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May 2023 by Carol Walters
Perfectly performed. And they took the trouble to notify me of something no one else did even though the others should have. Now I can prepare to remedy that too. Thank you Japanese Motor Works for your courteous and professional ethics, and actually caring about the customer's safety.Service: General repairs & maintenance
