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January 2024 by Sheri Roper
Do not order fabric online! I ordered 8 yards of the same fabric BEFORE THANKSGIVING it is now a few days before Christmas. I received 2 yds yesterday and am supposed to get 3 yds today and have received notification that another 2 yds is awaiting pickup from the carrier and one yard was cancelled. The service level has been atrocious, I was expecting to receive 8 yds of a single cut of fabric for a home decor project and I’m getting it piece by piece after an extremely long wait time as if Joann doesn’t want to give me my order and like it’s killing them to simply measure out 8 yds cut it and ship it to me. I will NEVER order ANYTHING ELSE EVER AGAIN from Joann!
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November 2023 by Melanie Howard
I haven’t been greeted stepping into JoAnn Fabrics in some time. I am not sure if there is new management or if they are just understaffed, but the store is a wreck. Bolts where they’re not supposed to be, material hanging off of bolts, fleece blanket kits looks like they were thrown underneath the bolts of fleece, fat quarters all over the place and many not in any specific color order…. I know the Christmas season is soon upon us, but there were unopened and open boxes all over. I used to enjoy going into this store, but today may have been my last time. Take a look at HL, JoAnn, and notice their neatness and organization.
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November 2023 by Claire Bronstein
Easy to get cut fabric, very friendly sales person.
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August 2023 by Stephanie Burnette
I am always greeted nicely when I walk into this Joann. They have a great selection of quality fabrics at very reasonable prices. I always buy my patterns here too. You can shop other stores in Athens but the quality of product is just not the same. The store is always clean, well stocked and well staffed. Additionally, the Joann app is a helpful resource for coupons and sales notifications.
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July 2023 by Brian McKeen
I came in on my way home from the gym with my wife and two daughters to purchase fabrics and I presume because I'm not a fifty-something year old retired housewife, the old overweight manager who immediately met me with a disposition of utter pretentiousness and frowning disbelief along with her assistant kept leering around us as if we had scissors in our underwear, just waiting for an opportunity to steal their precious furs and linens in some dubious plot to wrongfully appropriate the materials priced about five times higher than what Joanne's website is advertising. What a gross attitude to intercept as a customer. I left and took my business to Hobby Lobby.
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March 2023 by Karen Holmgren
Online ordering was incredibly difficult. Items on the app would not open for selection. Payment could not be processed. Worst experience with online shopping!
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February 2023 by Kelly Williamson
I love joann's love to shop there. Employees always seem too busy to help. Could be just me .
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February 2023 by Mike Curry
Had what I was looking for and discount coupons made it better
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January 2023 by sloan s.
the people who work here are so rude. so unhelpful too. these people should not be working in customer service. never coming here again.
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December 2022 by Andrew Fee
They are unable to search in their front register whether they carry a certain product by name, and can only search by UPC... really? That's not at all helpful...
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November 2022 by Samuel Krausman
Joann's is a guilty pleasure for me. But I'd never buy something without a coupon or a sale. I once had a cashier go off on me at this particular location over a simple misunderstanding, but that wouldn't keep me from coming back to scope the remnants section. One person doesn't ruin the whole experience for me. Maybe she was having a bad day. ??♂️
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November 2022 by Kelly Anna Darvey
I came in looking for something for my project and then went to ask the employee for some tips on how to do the project. She told me it would be too hard for a beginner sewer and to look it up on youtube... I dont consider myself a beginner having sewn challenging materials before... But i left discouraged without buying the supply since she discouraged me from trying my project after taking one look at me...
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July 2022 by Suzanne Dudley
The ladies there are always so helpful. It is never a problem to return things either. Best place to purchase fabric.
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July 2022 by Roxie Davis
They had the fabric we wanted at a great price. Also they had many wonderful discounted items that
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July 2022 by Teresa Bridges
Love this Joann's always friendly staff and great prices especially when a coupon is available
