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December 2024 by Kaley Ivey
Hearing managers and management curse out their own employees for nothing is obsurd to me. Certain people should not work in customer service and should not be allowed to curse out and degrade teenage employees.
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December 2024 by Shawn Kotara
Staff stood around and talked to each other as it took 45 minutes for me to use self check out the terminal frozen 6 times and no help offered
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December 2024 by Samantha Carr
YUCK!! Please stop making these! The smell and taste like the plastic that you package them in! Thank you for wasting my money🙄
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December 2024 by Dylan Blankenship
I haven't been able to access the digital deals for weeks. I have been a loyal customer for years and customer support will not help me. They won't give me a replacement card, they say "well it works on MY app" and they won't get a manager. Worst service I have experienced in a long time.
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December 2024 by Rebecca Wells
The front of house employees at this store are always the nicest. They make the experience. With that said, things aren't always fresher than fresh like the ads say
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November 2024 by Anna Hull
I will no longer be buying bakery products here. Multiple times within the past year, I have purchased croissants from the bakery, only to get home and find fruit flies (or other bugs) flying and crawling around inside the container. I even called the store and spoke to customer service regarding the issue, to which they did not seem concerned. I am still seeing croissant containers in the store with live bugs flying around inside of them, so I will assume customer service did not take my concern seriously. I will purchase bakery items from Publix from now on. The lackluster attitude from this Kroger over an obvious health and safety concern is frustrating.
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September 2024 by Anne Walker
Customer service was a joke. Maryann does not need to meet the public.
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August 2024 by Ethan
Getting service from the pharmacy takes way too long due to understaffing. If you'd like to wait 20 minutes for someone to simply answer a question, then come here. Otherwise don't waste your time.
They are consistently out of buns as well
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August 2024 by Ian Slack
This store seems incapable of keeping handheld shopping baskets by the front door. They also inexplicably close the larger self service checkout area during evening hours so lines are longer and everyone gets frustrated. Publix is more expensive, but at least they're well-run...
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August 2024 by Justin King
Why do you have dairy products in 14 different places. Sometimes people come in for one thing and don’t want to wander around the store for 1/2 hour. Sure put the cottage cheese with the milk that makes sense. Don’t put it with the cream cheese which is in one place ,or with the yogurt which is in another! It’s pretty bad when the employee( if you’re lucky enough to find one) doesn’t know where it is. Do better Kroger FFS
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July 2024 by Dave Baker
Self-check is too loud. They use to offer an option to mute and that has been taken away. They recently turned up the volume on the kiosks making them even louder.
First, you’re forced to use them and on top of that, they’re obnoxious.
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July 2024 by Op Dewd
Terrible customer service do not come here
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May 2024 by Chris
pretty extensive has everything needed, although some items are better purchased at Publix/TJs (meats, seafood)
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May 2024 by Alan Cason
The updates and expansion of this store are great! Now if we could only keep up with keeping items in stock and keeping the aisles clear everything will be wonderful
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May 2024 by Keeven Wilhite
How management gets away with talking to their employees the way they do is ridiculous. As a shopper I do not want to hear or see a manager belittling or talking down to anybody else. Seems like an abuse of power to me. Should be ashamed of themselves.
