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February 2024 by Olde B.
only a 1 because there was nothing lower...I sat and waited and they took 1 person back every 20 minutes. even with an appointment it was 1 hour and 8 minutes later when we were called back. this is the worst medical place I have ever dealt with.
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January 2024 by Lisa Hammond
I used to hate to come to this location. Everyone there was stressed and rude or hateful!!But now, from Kenny at the front desk, to the ladies drawing blood. It has been a short wait and as pleasant experience as possible when you are getting labs done.Thank y’all very much for such a much more pleasant environment!!
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January 2024 by Rayley Mast
After they couldn’t get a vein at the other office I was at they referred me here to try. My veins are typically incredibly hard to find and get blood from. Latoya worked so hard to fill the tubes they ordered and I couldn’t be more grateful I didn’t have to come back another day. It still took a while but in the end she got what most places can’t! She could have easily quit several times but was very sweet and determined to get it. I was so thankful to have someone care for me like that.
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January 2024 by Carol
Had an appointment at 11:30. 15 people were already waiting when we arrived for our appointment. Extremely long wait, even when you make an appointment. Horrible customer service!
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January 2024 by C Brunway
I had an appointment for labwork for 12/13/23 and I have to shout out to the staff- every single person I encountered here today was amazing. The front desk person was extremely personable/friendly and I hope they get a raise. The person who drew my blood got it on the first shot, which honestly, isn't normal in my world. I didn't notice their names or I would mention them by name, I kicked myself for not paying attention. I have been to other labcorp locations, one in Lawrenceville, and ooooof they were stressed out / mean. If I have to schedule any further lab work I would drive here, to Athens, again. Its 45 minutes from my house so it isn't convenient but worth it to not be treated.... weirdly.
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January 2024 by Alysha Garner
I never thought I’d say that I had a great experience having my labs drawn but Kenneth made the whole visit so quick, easy, and pleasant that I felt like he deserved a shoutout. Thanks for a great visit!!
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January 2024 by C G.
Had an appointment scheduled at 11:30. Went in and there were about 15 people already waiting at that time. ridiculous, horrible customer service!
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December 2023 by Laura Friedman
If you are going to say that you require an order to do a drug test, it is false and misleading to then say you require a doctor's order for a drug test. Such a restriction is nonsensical; doctors are not the only ones who have a vested interest in getting people drug tested. This restriction only proves that LabCorp is more interested in charging health insurance companies than providing a service to the community.
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December 2023 by Rickey McCoy Jr
KENNEDY went above and beyond to accommodate me today. He was sincerely professional and was able to manipulate their policy in a way that helped the customer and the business. I'm forever grateful for how you helped me.
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November 2023 by Good Vibrations
I've been here many times and never had any problems. It's always been a short wait, in my car, and they text you when it's your turn.
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November 2023 by Celena Baxter
You have to wait until you get to the building to be told your appointment onlyDoctors need to express to their patients that they are shorthanded. The doctors do need to communicate to them Instead of people getting upset with them just because they're short staff. But other than the lack of communication from the doctors to the technicians, they are awesome.
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November 2023 by Ashley Lindstam
I went to this location for my annual biometric screening for work. Facility was clean. Staff was friendly and professional. I showed up early and was able to get in and out as soon as I arrived. Very fast and efficient.
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October 2023 by Kay Smith
Never sent me my results or posted on patient portal.
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September 2023 by Jessica Willmott
I was very confused on the process of getting my tests ordered, but the staff at Labcorp were so helpful in explaining to me what to do! I was seen very fast! The staff were so kind and respectful! It truly made my morning! Thank you LabCorp for your customer service! It doesn’t go unnoticed!
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July 2023 by J Martin
I went for a drug screen, I checked in from my phone and was back within 10 minutes and called to the back and sent right out the door! Everyone was very polite and respectful! I didn’t meet one mean person! I work in the medical field so I know how stressful it can be. These group of ladies are awesome with beautiful smiles! Thank you!
