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March 2024 by Lane Estes
Came to get a pair of Ray-Bans repaired that I tried to fix myself but definitely couldn’t. They fixed them within 5 minutes and it was totally free of charge.
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March 2024 by Nick Delgado
I made an appointment for an eye exam for a Saturday. From the front door to finishing my eye exam took 20 minutes. I had frames picked out and paid for in another 20 minutes. Staff was helpful. Glasses will be ready in 5-7 days. Can't ask for better than that.
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March 2024 by J V
Amber was very professional and helpful. Frame selections and personal recommendations were great. The only problem that I had was when I went to pick them up I was told that there was an imperfection in the lens. Rather than just going ahead and ordering the new lenses notifying me and replacing them that was not done so upon picking them up, That is when I was notified. I now will have to make another trip. This could’ve been avoided upon their initial inspection of the glasses.
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March 2024 by Gerri Wolfe
Great experience. Staff was helpful and took time to make sure I was happy with my purchase. Nice selection of designer eyewear in store with options for ordering. Will use services again.
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March 2024 by Cheryl Wall
Great experience as always. Roberta is the best! Helped me pick out new glasses and also was able to help me find a frame to fit some previous glasses that the frame had been damaged.
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February 2024 by Elise Broadus
I had a good experience here, the male tech: receptionist was kind and welcoming. I had a bit of trouble with the little pictures and air puff machine and he did not get frustrated with me and was patient and I appreciate that! The dr was through maybe not as kind but not rude either kinda seemed like she was over it for the day but I think we’ve all had those days but I will definitely be back!
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February 2024 by Dennis Doherty
In exceptional experience all around between the fantastic clinician examining me and LensCrafters store, friendly and accommodating, always professional and proficient. All practices and businesses should be like this!
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February 2024 by Toni Davenport
Everyone was very friendly and helpful, and they have a great variety of lenses to choose from
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February 2024 by DeAnna Brubaker
The experience of having an eye exam and picking out frames was excellent. I did not feel rushed in decisions, had skilled assistance for choosing frames, and many other happy customers came into the store during my stay. All staff were personable.
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January 2024 by Buster Kizziah
GREAT SERVICE!!!!!!!!
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January 2024 by Janice Cobb
I can't believe the time these experts give to each customer to make them happy. I love Roberta and Kelly at the Athens Ga store. I call them family . I can't tell you the time they spend to get just the glasses you need. Thank you so much.
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January 2024 by William & Carrie Ruberte
We went on a busy Sunday for three eye exams and glasses purchase. The flow for services was very well run. The store looked tidy, well lit and welcoming even with about 25+ people in the store being served.Dr. Roble Osman was excellent with me and my two teens. Very knowledgeable, professional and personable. It was obvious he wanted to make a personal connection with his patients. His exam was quick yet thorough. We will definitely be back to see him again.Our Salesperson, Amber, helping us purchase glasses was also very knowledgeable and low pressure, answering all questions with courtesy.Scott, the associate who assisted with my insurance questions and exams was also personable and professional.
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December 2023 by James Hamby
The entire staff was dynamic! They were very helpful with an old pair of Raybans. They even introduced me to the all new Raybans Meta Smart sunglasses. Definitely on my wish list.James
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December 2023 by David Mahle
The best customer service I've had with any product or service in a long long time. Extreme really great attention to detail on a very sensitive situation with my eyes! All the staff has been fantastic.
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December 2023 by Kristy Glass
I came into the store to have my glasses adjusted and Houston greeted me right away. He was so helpful and quickly fixed me up. He made my experience an A+!