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February 2024 by Cristhian
Im Hispanic and is hard for me to talk on English, I like this store because the workers there specially Chris the guy with tattoos was so nice with me, literally I was broke that day and he give to me a great bundle for me. He was so patiently with me and my kids. Definitely I'll be back with him. Great job Metro, clients need more like hem!!
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February 2024 by Philip Hendrix
I was impressed by the customer service at this location. Gabriela and Chris took good care of me today.
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February 2024 by Minela ahmix
I went to transfer a service at this location and the young girl I believe she said her name was Ali or something like that. I was there at 10 am on 2/3/24 she charged me 48$. So I asked her why is it that much she said oh you need new SIM card I said I already have one and to use that. Then she removed the sim and it was 38$ to transfer service…seemed high to me but I payed it. Then I leave the store and she had added a premium handset service to my account without asking or saying anything to me. Then I called back she said oh yea I should have told you you can come back to the store and cancel it before your next bill. So your employees are scamming your customers and didn’t remove what she added to my account without permission and Hung up the phone on me when I told her she needed to remove it. I will be back and making a police report. Watch your charges when your here because they are SCAMMING
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December 2023 by Noe Mendoza
Dishonest people. I buy a phone on a $50 plan, whe I return next month they want $90 an because I couldn't afford that and they block my phone. I did lost hundreds of dollars. The worst part is that they blame for not knowing all their rules that by the way they never told me what should I expect if I didn't pay wherever they want to charge me. Don't buy here they are worst costumer service specially if you are Hispanic they will take advantage of you.
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September 2023 by Irma alvarez
I love this store, attention is fast and workers are polite, Chris helped me a lot. I'll back
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September 2023 by Ronaldo Fenómeno
I like this store is fenomenal. People there is so polite, good prices and good phones.
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August 2023 by Shirley Norman
First time I used this location. The 2 lady's were great very helpful with everything
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July 2023 by Ismael Orozco
I love this place, they make me feel so nice, I love the promotions!!
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July 2023 by Henry Gabriel
I like si much that Chris help me to change my plan and clean my phone I love this store they are so nice with the people
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July 2023 by G Bh
I went to Lexington Rd and I was be yelled mistreated and all and here I was welcomed store smelled clean employees were very well organized I recommend the store.
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July 2023 by Stanley Barnes
Well organized, clean space. Welcoming employees & overall great customer service
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July 2023 by Lashae Morton
Team are amazing, they resolve all my issues.
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July 2023 by Sau Macho
Everyone be careful!!!Those ladies are doing fraudI was trying to switch to metro and get the iPhone 11 for freeWhen Andrea gave me the total was about $221I asked her several times to break it down for me and tell me why was so muchShe started getting nervous and couldn't tell me why!I asked her to let me see the screen and i saw she was charging be for a JBL SPEAKER ($130)I hope the owner can roll the camera back and see all this happeningTime this happened 7:41 pm july-1-2023This is a shameI have evidence of all thisAnd tomorrow i will make a police report!!
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July 2023 by Diana Soria
Love coming to this store! They always have great deals and they are extremely helpful explaining all the promotions and deals.The store is always clean and they gave me a great deal on my phone.10/10 would recommend
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July 2023 by c cooperative cooperative
I went with my wife to buy a phone for her and Andrea helped me, I think that's her name. we love them, she and Chris made us feel like family, now we are very happy with our phone, I will never go to another store again
