New Balance Athens, now known as Oconee Footwear Company, has earned a strong reputation for its exceptional customer service and expertise in footwear. Customers have praised the attentive staff, particularly the owner, Ty, who provides personalized assistance to ensure a perfect fit. Many have noted the thorough approach taken in measuring feet and recommending suitable shoes, especially for those with specific needs like wide toes or orthopedic requirements. Shoppers appreciate the time the associates take to help them try on shoes and walk around, making the buying experience comfortable and enjoyable. Customers also commend the quality of the footwear, recognizing that while good shoes may come at a price, the value received is worth it. In instances where issues arose post-purchase, the staff handled concerns efficiently, further enhancing customer satisfaction. Overall, Oconee Footwear Company stands out for its commitment to customer care and quality products, making it a recommended destination for anyone seeking reliable athletic shoes that prioritize both comfort and style.
Absolutely love this place. Ty & his wife are awesome. Most stores are just in it for a buck but they actually take their time with you to ensure you get the perfect fit & I walked out highly satisfied. Thanks.
July 2025
Always helpful and have variety for kids wide shoes
May 2025
We were greeted with a smile and lots of help. They used to be the New Balance store, just a different name, same owners. They took their time with me. I have wide toes and a narrow heel. They did a great job. I would recommend.
