Rack Room Shoes is a well-established footwear retailer that has been serving customers for over 95 years. The store offers a wide variety of nationally recognized brands and exclusive labels in athletic, comfort, dress, and casual styles, catering to the needs of men, women, and children. While the store has a large selection, the staffing levels can sometimes be limited, leading to longer wait times and less attentive customer service. However, those who do receive assistance report a positive experience with friendly and helpful staff. Overall, Rack Room Shoes provides a decent selection of quality shoes at value prices, making it a popular choice for many customers.
Staff including mangers on phones and literally wrestling in the store. Girl checking us out stopped to run after another employee who had her phone. Absolutely ridiculous unprofessionalism.
September 2024
Lots of Birkenstocks to choose from. Great friendly service as well.
April 2024
Clean, well organized, employee was friendly and helpful.
