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September 2023 by Jennifer Toney
I love Pinnacle Bank on Lexington Road here in Athens! These people at this Branch are like family to me!
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July 2023 by Da'Mya Ansley
The Afro Latina Teller Was Very Rude . Thought My Check Was Fraudulent . Came back a second time as my verifier was able to answer the phone , but this time I was with a different Latina teller , the other teller who I mentioned before then brings her business over to make sure she spoke with the right person . Like girl , THE CHECK IS LEGIT GIVE ME MY MONEY !!
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November 2020 by Lu Pa
I love this bank. Everyone makes you feel welcome!! Brittany Long is the best!!
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July 2020 by Absinthe Bride
Staff is very friendly and always willing to help. Manager is amazing. Their checking accounts are actually free, no hidden fees, and their bounce protection program is also free and better than any bank I've had before. Can't say enough good things about this local bank.
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June 2020 by Poison Ivy
Always nice & friendly when I go there. I love that you don't have to pay to have a checking account
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October 2019 by perry
Excellent
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April 2019 by Niketa Willis
Very poor customer service! If you have others banks in mind that would be your best options for business!!!!!!
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March 2019 by Lina L
I do not like this bank at all!! I can't wait till I get the chance to take my business to another bank! The teller gets upset when you make a comment of your experience with the bank!
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September 2018 by Joe Prescott
Pinnacle of poor customer service. Call center will make you miserable trying to get simple information.
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May 2018 by Margot Hunsaker
Awesome employees. Always helpful and friendly.
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September 2017 by Levi Romans
If you don't bank here, I feel sorry for you! Great job Kayla.
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August 2017 by Sasha White
Very frustrating when the bank isn't open at least till noon at Saturday's. Trying to pay bills when the bank isn't open, the direct deposit doesn't go through.
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May 2017 by Terry Christian
Gilma is very helpful and professional. She has helped with my mobile banking and always has been friendly and patient. I'd also like to thank Brooke she is very professional and keeps me up to date on the can and cants of mobile banking and helps me keep my accounts straight. I don't know what I would do without the friendly folks at the east athens pinnacle bank. Kelsey is very professional helpful and knowleagable also she helped me with a matter that I'd been wanting to take care for awhile now. Others had dropped the ball on but she didn't. Thank all of you again for keeping me and my accounts in order lol.
