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December 2023 by Doug Oldham
Good people helpful I recommend them
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May 2022 by Johnny Mccannon
Best bank ever!!! The ladies are so sweet and nice and always willing to help you with any questions you might have. Especially the branch over at the Epps bridge road location.
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April 2022 by Steven Weidler
I have been using Pinnacle Bank for several years, They are always helpful, pleasant and willing to help. It is the same at every branch. Both branches in Athens, Hartwell, and Braselton, same good service and smiling faces. I know there are many more branches, these are just the ones I’ve been to. Not to mention the Penny service centers are amazing and open late!. It must be a great place to work as employees are always smiling, friendly, and willing to go the extra mile.
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November 2021 by Alexandria Johnson
Kadie Rosser couldn’t have been nicer! Opened up a checking and savings account with her, and had a great conversation. She has an answer for every question we had (and has a great music taste). Great banking benefits and friendly staff.
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October 2021 by Lady Danielle
Teller was nice and helpful.
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December 2020 by John Amos
Great local bank!
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October 2020 by Jason Lin
Katie is the best
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June 2020 by T Christian
I have been banking with Pinnacle Bank for many years. I am so glad that they have the Athen's locations now. I use the one on Epps Bridge Rd in West Athens. I like to use one person only when doing my banking business and feel blessed to have Tyler who is very courteous and professional and has a ton of patience which is well needed when dealing with me. Tyler helps me keep my bank accounts in order. I see a bright future in the banking business for Tyler. Pinnacle has that hometown feel which I was scared would be lost when they branched out of Elberton. Thank you Pinnacle for helping me with my banking needs all these years.
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May 2020 by Sam Lonley
Took my friend to open a bank account and since he’s from Connecticut, they told him he needs a power bill for proof. We went to get the power bill and they said they need a lease form notarized so we came back the next day with that. They called the police on us and had us hand cuffed saying it was fraud for coming back to open a account with the documents they asked for and the police officer told the bank their was nothing suspicious about that. Then they have the nerve to say they don’t want us there anymore as if we wanted to still open a account with them. Worse experience ever.
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October 2019 by perry
EXCELLENT BANK
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September 2018 by JL Green
Left another regional bank due to its poor service. Pinnacle was, and continues to be, an excellent choice. No more incorrect debits, antiquated online programs, screw-ups with check orders, etc. Pinnacle staff are personable, knowledgeable, and concerned with providing great customer service.
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July 2018 by Jeff Koon
Very quick, efficient commercial loan process with great rates. Would highly recommend Tommy Jackson for your commercial banking needs!
