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November 2023 by Tracey Crump Pugh
First time coming here and I loved it. Everyone was so nice. Even though the girls there that night were younger, they were very knowledgeable about the products they have and which would work best for you. They didn't just try and sell me the most expensive thing. Love this store and the employees!
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November 2023 by Kaitlyn Tearle
I had just purchased the refy “red collection” lipstick, blush, and lipgloss from this location and once I opened it when I got home, not a single product in there.I am extremely disappointed with the fact that I had spend a decent amount of money on this lip kit/ blush kit. I’m even more upset with the fact that I had waited for it to get back in stock at my local Sephora, just to buy an empty box.I’m assuming that someone had stolen the products and left the packaging on the shelf, which is the packaging I had unfortunately purchased in store.I made the purchase this evening and won’t be able to contact the store until Friday since tomorrow is Thanksgiving.I have taken photos of the packaging and what it looked like once I opened it. You can even see that it looks like it was ripped.Hopefully there is something you guys can do.
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October 2023 by Robin Carey
Love this one staff are so nice
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October 2023 by Courtney G.
I was so excited to see that a full store front Sephora finally came to Athens! I had the pleasure of making my first visit this afternoon and it was all I'd hoped for. A beautiful store, extremely well organized and very clean. Beyond the visuals I cannot express enough that the entire staff was Wonderful! From the time I walked in, I was greeted by two very kind team member, asked if I needed assistance by another who proceeded to supply me with a basket, helped me find my shade match with Fenty beauty. She was so friendly, kind and I appreciate her knowledge of the products. Lastly, at check out the staff member was again, so great, patient while I picked my reward items and bagged my purchase up with care. I was told goodbye by all the employees and will definitely be back as well as recommending all of my friends to as well!
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September 2023 by dianemae Diane Mae
Very poor customer service, even at the register. It’s the little things that have customers come back.
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September 2023 by S W
Customer service at this location is severely lacking. No one was willing to even glance in my direction or acknowledge me so I could get some help trying to find what I needed. Any time I tried to catch someone's eye, they would deliberately look away. I know I came in without makeup on at the time and I wasn't dressed up, but it's not kind or appropriate to be actively icy toward me. I was made to feel extremely unwelcome from the moment I walked in. Not great for a new location just starting out, hopefully they iron this out ASAP!Also, here's the hours, since they aren't up on Google yet.
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September 2023 by SNyah Florence
This was my first time in this Sephora and Kara was very helpful and even recommended different perfumes/colognes for us to get. She’s the best
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September 2023 by Princess Gabby
Very nice space beautiful location
