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November 2025 by R whitlock
METRO MATTRESS- Absolutely an awesome company to do business with. Professional sales people, answering all my many questions, never any pressure, best of all they did exactly what they said they would do and precisely when they said they would do it.
The delivery guys were exactly on time, very professional, polite and a pleasure to work with.
In a world where customer service is very hard to come by, Metro Mattress came through with flying colors. Thanks guys!
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May 2025 by Annette Nelson
This is the 3rd sleep number bed I have bought. I love them.
The salesperson, Mary was personable and so easy to work with.
She made it an exciting purchase and not just something I needed.
thanks
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April 2025 by Bonnie Short
I have a I-10 Split King 360 Flex Fit with the full set up and yes all the accessories. I do LOVE the bed and have enjoyed it since day one. BUT the negitive issues are *they told me that a basic Twin fitted sheet with deep pockets will not fit the Sleep number beds so I had to buy the $$$$ ones from them, that is not true, they lied. *They also state that if you need accessories or parts in the future that the replacements are easy to order and the prices are very reasonable and only available to Sleep Number owners. I needed a mattress cover only (magnet tore through the fabric and caused the mattress to shift) customer service tried to sell me the full mattress because it is all in 1. NOT true, after going to the local store and then referred back to customer service I was then told the cover would be almost $400 without tax and shipping. WOW! There is no reasonable prices. After paying alot of $$$$ for the full set up, there should be some type of benifit to getting these replacements at a lower cost.
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April 2025 by Dianne Phillips
We had a very good experience, very helpful and professional!!
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February 2025 by Vivian Cowan
Enjoyed my visit! Loved the mattress!
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January 2025 by Drew Miller
Heather was excellent. She greeted us promptly and was very professional in answering all our questions and concerns. She also did an excellent job in working with us and another couple at the same time as they were short handed. Highly recommend Sleep Number and especially this store and Heather.
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December 2024 by Susan Stanley
Excellent service, very helpful
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December 2024 by Mary Jill Springer
Heather was very thorough, shared many options, and was very knowledgeable. We can’t wait to receive our new mattress and enjoy many nights of great sleep.
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November 2024 by Teresa Hall
Heather was extremely helpful, and answered all of my questions. It was definitely the best shopping experience.
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September 2024 by Michael Davis
Sales lady was little stuffy when she found out I was returning
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September 2024 by Paula Walsh
Heather was very helpful, knowledgeable and professional in explaining our options and spent as much time as it took for us to make a decision and purchase.
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May 2024 by Mitch Wesley
Heather was a great help. She answered all our questions and gave us plenty of time to make the right decision. Looking forward to our Sleep Number bed being delivered.
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May 2024 by Joe Moon
We have a sleep number bed and love it! We’re getting another one.
Great service! Not a high pressure process. Jessica was very knowledgeable and very professional.
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May 2024 by Dennis W. Stewart
Great experience here. Sales staff is phenomenal especially Virginia. She's the BEST.
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March 2024 by Damon Cash
So nice and very helpful...
