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November 2023 by MR FABULOUS
This place is amazing! Great customer service. Super friendly staff and they do exceptional work. The prices are completely reasonable and it’s worth it.Service: Body & Trim
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November 2023 by Samantha Briggs
They did a great job repairing my car after a collision. They were in network with the insurance company that paid for my repairs so that made my estimate and repairs move quickly. They updated me daily on the progress of my car and were friendly whenever I had questions. Once I picked up my car, I was very impressed with the paint job. I have had repairs in the past at a different body shop and had a bad experience with the quality of work on the paint, so I was very pleased to see Specialty Paint and Body's work.Services: Painting
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September 2023 by Gabe Eason
Specialty Paint & Body really is an incredible shop to work with. We’ve been rear ended twice in the past year, and each time were privileged to have them handle the repair! It’s well-known that they’re experts on how to fix your vehicle, but what always impresses me most is their character and excellent care for customers. The staff always remember your name, update you on the process regularly, give honest insights on what’s best for your car, and go above and beyond to help you have peace of mind about the process. While no one wants to be in a car accident, it’s wonderful to know exactly who to call should it ever happen again. Thank you Specialty Paint and Body, you knocked it out of the park again!
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September 2023 by Angela Eddings
Excellent work on my vehicle twice, and another family member as well. They found damages in places under vehicles I wouldn't even of thought was possible. Their communication and customer service through the whole process was awesome!
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August 2023 by Kaitlyn Ashley Darvalics
I have utilized Specialty Paint & Body twice in the course of one year, and let me tell you, this facility is STELLAR. The staff is friendly, professional, accurate, and prompt. Not only that, but every single individual goes above and beyond to assist you. When I came into the facility for a second time, the staff remembered me (even though my service dates were 10 months apart). Janice and Sarah at the front desk are on top of their game and are incredibly helpful when it comes to navigating local rental car companies. This last service, the insurance company had a preferred rental facility for me to use, and I set up my rental car appointment for the morning of my service at the shop. When I arrived, Janice and Sarah already KNEW the rental car facility was not going to be on time to my appointment. After a quick confirmation with the rental car facility, they confirmed they would not be by in time with my rental and offered to DRIVE me there as to not waste my morning. It was incredibly helpful because I had taken the morning off from work and had to be back in a timely manner. Had Sarah not drove me there, God only knows how long I would have waited.With this last service, the body shop was on top of communication regarding the stages of my service.When I arrived to pick up my vehicle, I merely walked into the facility, said nothing, and they had my paperwork out and already had a service member pulling up my vehicle as I was walking in. As I was gearing up to leave the facility, already blown away and satisfied, a service member came outside to let me know of additional findings during the repair process of my vehicle and explained how they fixed them. That was the topper to my amazing service. I cannot say enough wonderful things about this facility. I will always utilize them in the future, hands down.Services: Steering & suspension repair
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August 2023 by jackson call
Specialty paint and body did an excellent job and went above and beyond my expectations. I brought my car in to this shop after being rear-ended since it was a state farm affiliated shop. The staff was very kind and efficient. They also went above and beyond to clean my car and detail the inside which I did not expect. The shop handled most of the insurance process as well. I would definitely recommend them to anyone who needs bodywork done.Service: Body & Trim
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March 2023 by Faith Eason
We were so impressed by Specialty Paint and Body Repair! When my SUV was rear ended, we chose this location for our repairs. Josh was extremely knowledgeable about working with insurance companies and was helpful to guide us through the process. Janice was a great communicator and we appreciated her keeping us well-informed on the status of my vehicle. The service was fast and my vehicle was ready to be picked up within a few days. We picked up my Ford Escape today, and it looks brand new. You can’t tell my vehicle was ever in an accident, and the inside of my car is clean. Great job, Specialty Paint and Body Repair!
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February 2023 by Jessica S
Chose Specialty Paint & Body to repair damage to my vehicle after damage in a collision. From the first call to when I picked up my car at the end, this was hands down the most professional, kind, detail oriented, thorough, above and beyond car repair shop I have ever dealt with. Not to mention, they worked directly with my insurance and I was able to pick up and drop off my rental car at their location saving me time and extra coordination details. Janice was so helpful whenever I called. And Chris did such an amazing job, that the side he worked on looks brand new! It's beautiful. When I picked up my car, it was clean and I noticed my tire pressures that were off had been fixed - thank you. Highly recommend if you ever need them!Services: Body & Trim
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December 2022 by Mike Moak
Friendly professional staff for the estimate process. Look forward to working with Specialty for our repair.
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August 2022 by Tabitha Appling
Best body shop in Athens, Georgia.Thanks to Josh and Janice for being there each and every step. Best costumer service ever they did amazing job fixing my corrected repairs.Service: Body & Trim
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May 2022 by Dagmar Nelson
When my Subaru was backed into and needed a door replaced, I decided to go with Specialty (instead of my insurance-recommended repair shop), even though the intake took longer (earliest appointment in 6 weeks). Main factors for this decision were that Specialty does Subaru-certified repairs and has consistently great reviews, as well as lack of transparency from the insurance-approved shop. Both shops (and two insurance companies involved) agreed on the extent of the damage but the repair estimate from Specialty was $ 1,400 more since they have a much more thorough repair approach and also include pre-repair and post-repair scans, and re-calibration of Eyesight. This was more important to me than receiving the car back faster with an "express" repair. Everyone at Specialty was so nice through the entire process. After a long 6-week wait (car was drive-able), work began immediately after drop-off and the car was ready for pick-up 2 days before the 10-day window initially given, even though they were down one painter that week. The repair involved a lot of dismantling of the interior and repainting of the entire left side of the car, and I was a bit nervous about that; but the car was returned to me in what I would call factory-new condition. Everything works (lots of electronics), everything is fitted back together nicely, and the paint matches perfectly in any light. There is no way to tell that anything ever happened to this car! Aside from doing excellent repair work, Specialty is also extremely knowledgeable about coordinating things with insurance companies and third party vendors, and kept me posted on any developments as needed. There were a few minor miscommunications but nothing dramatic. Getting your car damaged and dealing with claims and collision repair is always a huge inconvenience and hassle, but the actual repair part was the easiest in the whole process, thanks to Specialty. A friend of mine had their car at the other location at the same time (after an 8-week intake and some third-party delays) and was equally impressed with the work. Highly recommended!Services: Body & Trim
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March 2022 by Claire Cruz
Everyone was so nice to work with! Josh and Janice were super helpful and I was surprised my car was done so soon! It looks great and I couldn’t be happier with my experience. Thank you!Services: Body & Trim
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February 2022 by Claire C.
Everyone was so nice to work with! Josh and Janice were super helpful and I was surprised my car was done so soon! It looks great and I couldn’t be happier with my experience. Thank you!
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February 2022 by Heather Colbert
Great experience. Ms. Janice kept me up to date the whole time! Car looks great, will definitely go back!!
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January 2022 by Alexis Richardson
Josh was wonderful and I enjoyed the fact that you can receive updates via text message but the office manager Janice needs to work on her customer service. I did not like that she tried to argue with me about my car insurance policy and what’s covered and not covered. Every time I had to interact with her via phone, she was not pleasant until I picked my car up. Even then she still was trying to tell me misleading information about my car and insurance policy. Everything else was good minus Janice.Service: Body & Trim
