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October 2023 by Remy Brown
They are great. I just wished the car wash itself got off everything and cleaned my car the first go around. But that’s not been the case multiple times. The thing that keeps me there though is the awesome service I get and willingness to help get things straight when stuff goes awry. And as long as he price doesn’t keep going up I will stay.
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September 2023 by Eugene L
The car wash seems to be on par with most others but the service is inconsistent. Sometimes the guy at the entrance scrubs the areas that need extra attention before you go in but usually they do not. I am not sure if that is an 'upgrade" or not. The primary reason for the 3 star rating is that I find it annoying when someone insists on guiding me through the payment process because it is just a poorly veiled attempt at selling me a subscription I don't want.I also lost my truck antenna to the car wash which is annoying because there was no way to put it down. Seems like they would advise you not to go through because it will break your antenna instead of putting up a sign that says it's your problem if it breaks.
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August 2023 by Dana Turner
Terrible customer service. I paid for unlimited washes. For the past few weeks, they have been closed for maintenance. No local number to call to see when they will reopen. Corporate will not prorate monthly charge due to closure. They claim their terms say they can close at anytime.Service: Vacuuming
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August 2023 by Dana T.
Terrible customer service. I paid for unlimited washes. For the past few weeks, they have been closed for maintenance. No local number to call to see when they will reopen. Corporate will not prorate monthly charge due to closure. They claim their terms say they can close at anytime. Customer service told me I could visit their closest location, 2 hours away.
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August 2023 by James Waldron
First time using this wash and will likely keep using others instead. Terrible experience and not sure what I paid for. My car left the wash with windows deposits and still covered in debris from the storms that I was able to easily wipe off in one swipe with water and a rag when I got home.I would usually be able to touch up small spots (windows, bird poop, etc) at the vacuum area, but was told they don’t keep rags anymore because people steal them. The trash cans were overflowing, and the lot was conned off so only 8 spots were available. People were driving up the wrong way to make it work. Just feels like it’s not being managed.You’re better off driving a bit further to somewhere else that doesn’t have these
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August 2023 by Cholin Z
Upon acquiring a membership, it is not clearly communicated that cancellations must be made online or by phone. Despite my attempt to terminate my membership in-person, the employee agreed to assist, yet I was still billed for an additional month. This company should invest in enhancing their staff's professionalism and training.
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July 2023 by B T
I love new car wash centers. The soap is so thick and foamy (effective) and the kids love the colors and the sweet aromas and smells that come from the suds. (I like it too, i cant lie.) Vacuums, rags, detail fluids, etc. Just stop and try, you will like. Price isn't prohibitive.
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July 2023 by Amazing Tracie F.
Rude staff and vacuums hardly work you ask them to fix them and they get an attitude.
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July 2023 by Ayanna L
I came because the site said they were open til 8 but they were closed around 5. Otherwise its a good car wash!
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June 2023 by Maikhar Parikh
Have had the monthly pass for more than 2 years now. Overall service is ok. Decatur branch does better job drying and cleaning rear bumper.Also, they close car wash and vacuums even with minimal rain. Doesn't clean wheels properly although tire shine does a good job
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June 2023 by Donald Drahan
The first time I went there I thought it was a bit pricey. After noticing the membership and purchasing their top package plan it's definitely worth the price and service is great answered all my questions and has my car looking gorgeous.
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June 2023 by Anna Elmore
I have the monthly pass and in the spring time so worth it! All that pollen washed off every two weeks or less amazing
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March 2023 by Madeline Hassett
They have no signage about vacuums not being turned on when it rains. It's not even actively raining. Would not give me a refund, even though this was the only reason I came to get my car washed today. Never coming back here again.I went to another local wash and they were happy to provide the service they advertise, since it's not even actively raining anymore.
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March 2023 by Evan Elder
Been a member for a long time now. Recently had to halt the service due to a transition of vehicles. Stopped by to start things back up today with the new car. They made it easy AND gave me a month free
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January 2023 by Sun Beam
Be aware that if you have a hitch on your bumper their machines will not clean the rear of your car if the surface is flat like an Element or a Scion etc no matter which wash you select.
