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December 2023 by Chanpreet raina
Had great experience, the sales person (shelsey perez) was a great help. The visit and service was satisfactory.
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December 2023 by Diana Petrowski
Matthew gave us excellent an accurate service, everything we asked about he was able to assist with. Best service ever at an T-Mobile, thanks Matt!
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November 2023 by Derrick Bone
I had a very very lovely experience wit-mobile my sale agent Mr.Nick on the alps rd location he was very fast and accurate.
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October 2023 by Haydee Morgan
I really appreciated the EXCELLENT customer service provided at this location by Liz! She went above and beyond to get my account straightened out and offered valuable information to help me with my T-Mobile service. In a world that lacks good customer access skills and pleasant personality this was a great experience ! Thanks Liz✌?
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September 2023 by Angela Eddings
Great customer service, friendly, good to troubleshoot on phone issues, unlike their other location at Epps Bridge near Oconee connecter. I would always recommend this location at Alps Rd!!! I will never be back at Epps Bridge location!!!!!
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September 2023 by Sally Skellington
We had to go to get our Wi-Fi box fixed and they did very good with their customer service.
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September 2023 by MAYOWA JOSHUA AMUSAN
Offers excellent customer service with affordable prices
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June 2023 by Frank Garza
Nice and knowledgeable representatives, pay them a visit.
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April 2023 by Preston D
Matt is a very knowledgeable and helpful associate. Highly recommend this location.
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February 2023 by Michael Moss (Mossberg)
I had to make two trips to even be acknowledged. I sat 15 to 20 minutes the first time without so much as the first glance from one of their associates. Not so much as a meeting of the eyes, a smile or a nodding of the head to affirm that I exist. And that from four employees: two of which were busily working the floor, but the other two seemed to be coming in the front door and going straight into the back. That was my first experience and I left without so much as a word. I went back a second time because I was actually recommended there by my boss, and I do understand that there are a lot of people and it's a busy place. But hey, is it too much to ask for a simple greeting? Nevertheless, I went back to talk a little shop and the best offer that I was given was for the r12, which I later found out is being recalled from stores and none of the other carriers even keep it in stock anymore because of system glitches. I almost want to think that maybe they were trying to sell me out in a last-ditch effort to make what they can off of a recalled product. Thank God T-Mobile has other shops in town.
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December 2022 by lonnie pressley
Recently upgraded 3 phones at this location. Matthew and Stacey were great!Matthew was patient and explained every step of the process.Stacey was very helpful with additional questions and suggestions for making the process smooth and easy for the customers.Great customer service all around, would definitely recommend this location as opposed to some other locations that we visited.
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December 2022 by Jasur Z.
the shop closes early. i came twice at 5.30 it was closed. even though they wrote that they work till 8 on google.
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September 2022 by Armando T.
A few days ago, I had very good attention when switching cellphones. I was specially impressed by Matthew, the Customer Service Rep, because of his professionalism and patience. Armando Tasistro
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September 2022 by Tammy Harris
I went to the location on Alps road in Athens and was served by the customer service rep "Matt"... Matthew was so helpful extremely patient with me very professional and super sweet I highly recommend to go see Matt on Alps road in Athens the next time you need a phone with T-Mobile
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August 2022 by Jeff Pentz
I had a complex set of problems and Jake creatively and quickly solved them! Now I have T-Mobile fixed wireless Home Internet in Comer. It is fast and reliable so far. Beats Windstream Kinetec DSL and Starlink. Jake is awesome!