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December 2023 by Conrad Bober
Had my wife's wedding and engagement rings resized. They were able to get it done quickly and effectively. The store staff was kind and helpful.
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August 2023 by Crystal Roberts
This is my first experience with them. They were very friendly and professional. They fixed my necklace and made it look new again. Can't thank them enough! Highly recommend.
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June 2023 by Sylvia E
Without an appointment, I took my favorite sports watch in for a new battery and band cleaning. They were happy to oblige on the spot, and not at all condescending like other jewelers in Athens. The store had many interesting items to look at during the quick 'repair' time. My old watch is good as new and I'm impressed with their friendliness and attention to customer service. Thornton's is my go-to jewelers from now on.
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May 2023 by Clark Hill
Christine is a class act. Prices are fair and quality is exceptional!
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April 2023 by Levi Pate
Christine was over the top in both knowledge and her respect for me and my time throughout the entire process. She helped me get a custom engagement ring and provided insight and clarity through every step. Thornton’s is definitely where I will be going for future jewelry needs. At no point did I ever feel like I was getting overcharged or taken advantage of. I highly recommend!
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March 2023 by Dylan Betts
Does not do watch repair. Took 2 G Shock watches to have batteries replaced and internal buttons lined up because they were not making contact. Batteries were replaced but I was recommended to a different repair shop because they didn't want to even try solving a simple fix by adjusting contact arms. I then was told they don't specialize in watch repairs.
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January 2023 by Olivia Taylor
Christopher is quite the funny guy and the fastest ring sizer I've ever come across! He resized my new engagement ring in under 10 minutes! A pro, if you will. Christine was absolutely wonderful - great to chat with while I waited for Chris to resize my ring. A great place overall! Beautiful pieces! ?
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December 2022 by Josh Zeigler
So I can finally post a review now that I have proposed! I can't say enough good about Christine and Thornton. I shopped at Shane company before I decided to look elsewhere due to Shane Co pushy, unprofessional sales staff. I read reviews from around Athens jewelry stores and decided here due to how many years they've been around. She sold me a diamond that was way less than the diamond I had chosen after showing me how it would look. She brought up the fact that a big diamond may not look right in a halo setting. That's how you know you're dealing with professionals who want you happy with your purchase. She guided me to want I wanted and needed to buy instead of selling me the most expensive diamond she could. We'll be getting the set and everything else made there. Check out their custom-made UGA stuff, too. Its awesome.
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December 2022 by chris kicker
Took my Seiko in for a battery change and had a great experience.
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November 2022 by Brandon Carter
Very nice people. VERY fast service.
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May 2022 by Kim D
Purchasing prices seem fair but on another occasion an employee (with 40 years of gem experience supposedly) insinuated my professionally appraised rough/uncut emerald was a fake. ?He never looked at it, touched it, or did anything. Same with the jeweler next door. Glanced at it from afar and said there were no lapidaries or jewel cutters in Georgia, lol. Tell that to Mary and her husband in Dahlonega, Ga!Assuming your customers are ignorant about what they bring is not a good business practice.
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November 2021 by Paris Crowder
Great customer service fast and responsive I would recommend them to anyone
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September 2021 by Deena Parham (Cats, Coffee, and Life)
I’ve recently discovered a wonderful jewelry store located in Athens Georgia named Thornton’s. The owner and the one friendly sales lady I’ve had the awesome experience of dealing with seem very knowledgeable and professional. My grandfather was a jeweler when he was alive so I know a few things, but these lady’s are up to date and are very patient explaining any questions I had. I highly recommend the owner and the sales lady named Emily. Both are easy to work with.
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August 2021 by Hailey Shannon Dent
My vintage engagement ring was purchased here and I love it more than anything!
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August 2021 by Peter Stephenson
Went to have a battery on a watch replaced.Watch was a snap back case, which always has some chance of minor scratches during popping the case back or pressing the case back on.Watch came back with heavy tooling marks from where the back had been popped. ( so used steel instead of a hard plastic case back tool.)And had scratches all over the case back from where it had been pressed back on.As my watch was a 500 dollar tissot, I do not recommend this service, and as a watch collector I would suggest you take your business to someone who takes better care of your stuff.I had to use a whole packet of cape cod, just to take the scratches out of the caseback. The tooling marks I don't think can ever be polished out as they are too deep.0/10 Will not be returning.