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July 2023 by Gina Smith
The store does not answer the phone. Clueless operator took too long to make the reservation, could not answer basic questions regarding equipment. Made the reservation went to the store and did not have the forks that were not an optional item. Store claimed they called but nobody reached out to the contact numbers given.The reservation system is not working agents need to have general knowledge and not just guess if the parts are ready for rent.
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November 2022 by Richard Gladson
Easy online service with great follow up on the phone to confirm equipemnt.
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August 2022 by Todd Camden
Good customer service and forklift was like new
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September 2021 by Anthony Hines
I contacted United Rentals on 3 separate occasions and only spoke to someone once. They took my info and were to call me back, I have yet to hear back. I have not had the ability to rent the storage unit as I have not been given a price. It is too late now as I have already rented from someone else.
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July 2021 by City of Royston
great service
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July 2021 by Doug
Easy online reservation, followed up by local branch to confirm my info.
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July 2021 by tim aaron
Great customer service and delivery
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February 2021 by Jammie Cawthon
great service
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December 2020 by Jake videos - d
I rent approximately $5000 worth of machines yearly from various equipment rentals. United rental nickel and dime you over fuel after renting a $400 machine. They claim it’s normal. It is not normal the first place I have rented from that sneaks a charge on you.
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August 2018 by Ian Fletcher
Called days prior to pick up to find out what kind of hitch i needed. They told me a 2†ball. Showed up and it was a pintle hitch. No apology. They're only solution was to make me buy a 50$ hitch from them. 4 guys sitting in an office up front and the manager wouldn't even stand up and walk out of his office to talk to me. Terrible lazy service from the idiots up front.
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April 2017 by James Brown Hulsey
John was very informed about his equipment great customer service and he does exactly what he says he will do
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April 2017 by Jim Robichaud
They have lots of money and lots of new equipment big and small.
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May 2016 by Brian E.
What ever you do, don't use these people! They are scams. Don't have anyone that is doing any kind of work for you use these people!! If someone uses your address to rent anything you are responsible for the equipment and any payments not made regardless if you have know idea who these people are and did not use them yourself!!!
