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November 2023 by Natalie Bayne
Great service. University Tire diagnosed & fixed the issue as quickly as possible. The staff were friendly & helpful. I will definitely go back.
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October 2023 by Beth James-Leff
My car broke down near their shop. It was after 5:00 pm and they were about to close. They still came out to look under my hood and told me what they thought it might be. They went ahead and gathered my information and even waited with me until my ride arrived! They fixed my car the next day! I wasn’t even without my car for 24 hours! Everyone was kind and considerate. I will definitely use University Tire again when I need auto repairs!
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October 2023 by Susan Phillips
First time visit for me. I needed 2 tires. Tired seem great! Very friendly staff.Only negatives were it took 1.5 hours to get the 2 tires, but I did not have an appointment. My dash reads “Tire Pressure Low.” I stopped and went back in to see if they could reset it. I was told it was on a reset that would take the message off in 10 miles. Not correct. Still there. However, I WILL be going back there again for my next oil change. ?
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October 2023 by rustin mcalister
I had my car towed to University tire arriving there at approximately 4 PM. By 5:15 PM called me to say my car was ready. Since I was unable to get there before closing, they left my car in the parking lot unlocked and I picked up my car after hours. Outstanding service. The bill was even less than I was expecting. Absolutely five star service.
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October 2023 by Cynthia Sumner
Matt Patrick took time out of his busy Saturday to stop and help me when I was stranded at Walmart. We couldn't get to the root of problem in the parking lot so he towed to the shop and evaluated. They found the problem and fixed the car! I appreciate the fact that he went out of his way to take care of me on that Saturday morning. He was a Godsend! Thanks University Tire for great personable service!
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September 2023 by Robert M Melton
Love University Tire! They came out to get our car, put new tires on, then delivered back to us to help with our work schedule. Great job and great service!
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September 2023 by Hampton T.
Brought them my '23 Corvette with a slow leak in the tire. My wheel was left unmarked by their wheel machine and they only charged me $20. Had to wait over an hour, but the staff was courteous and the technician even opened and closed my car door with a microfiber towel to avoid leaving fingerprints.
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September 2023 by sim doster
These guys are top notch pros! Brian is a really great guy you're going to want to hang out with him after hours! Everyone is super nice, the shop and lobby are absolutely spotless, and the turnaround on my truck was around and hour (2 new tires.) I've lived in Athens for 28 years and UNIVERSITY TIRE is the place I've longed for this whole time! No one better in Athens-- TRUST ME!!!
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August 2023 by Felicia Martin
I called to asked what are the suggested maintenance services for my car at its current mileage(outside of routine oil change and tire rotation). The very knowledgeable gentleman stated, that if I had never had the fuel injection system flushed and cleaned (suggested every 30,000 miles) I should consider doing that for the longevity of engine. And I took his suggestion and the did it within the time and cost quoted. Also found out it was one of the owners that I had spoken with initially. Will definitely be a repeat customer!
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August 2023 by Whitney Moore
I called and they told me to come in two hours for an oil change. I came and the workers were very nice and friendly, that was the best part. They told me it would take an hour and a half. I walked to the gym, worked out for an hour and a half and when I came back and asked if it was done they said it would be another hour and a half. So 3 hours in total!! I sat for another 30 minutes and just left. I wasted about 5 hours of my day between waiting, driving there, waiting there, and driving back home. They told me sorry but they were busy. I understand you’re busy but be honest with your customers about realistic wait times because my time is also valuable. Absolutely pathetic and a waste of my day.
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August 2023 by Brent Ropp
Fantastic service and customer care! The University Tire team went ‘above and beyond’ taking care of my emergency repair. I’m from out of state, but was able to drop my car off at night and they had it ready to go the next day. They saved our weekend. ?
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August 2023 by Donna Anderson
This company is the best place to bring your vehicle in for service or to buy new tires. I have been using them for twenty years and find them to be honest and friendly. I enjoy doing business with this company. If you get to meet Jerry, tell him I said "hi".
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July 2023 by Blaine Williams
The customer service was fantastic. I showed up a little early, expecting to wait. Employees were inside and welcomed me in, helping me immediately. A gentleman can by later checking on me, offering all the customers water. I loved the seating with small tables, plugs and WiFi information. I got my laptop out and went straight to work. The time flew by and they had me out of there in no time. Best customer service I ever had with tires: you’ve earned my business!
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July 2023 by Pedro Rivas
Great service. Even got popcorn which was surprisingly good. It did take a while but I do realize they have a lot of customers. And they have cable tv so you won’t be board if you wait inside. They really try to make sure you are comfortable waiting. All in all, 10/10!
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June 2023 by Karen Felmly
Everyone at University Tire was very nice and helpful. I went in at the very end of the day with a nail in my tire and they fixed it for me. I was very happy with the service and the fact that they helped me out so late in the day when most places would have turned me away. I would definitely recommend University Tire and will use them again next time I need tire service.