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August 2025 by Randee Morris
The parking here is horrible. I ended up parking farther away than the store is. The attendant is a bit rude, probably because he was the only one there. Very busy for 11 am on a Friday with only one person.
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June 2025 by Alexa Brierre
The UPS store on alps has a great staff. They are always helpful and attentive no matter what the situation. I have had three trips to this store and each time I've left with a positive feeling about everything.
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June 2025 by Lauren Grays
Great customer service every time I come in this store!
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June 2025 by Prachi Patel
⭐⭐⭐⭐⭐
Huge thank you to the UPS team—especially the gentleman with locks who helped me notarize my motor vehicle paperwork today.
He was efficient, professional, and got everything done quickly with zero issues. I was in and out with no stress. Give this man a raise!
Service like his makes a big difference.
Appreciate you!
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June 2025 by L Hub
This place is horrible. They lost my package even though I have a receipt. They can be very immature at this location.
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April 2025 by Grace Soyemi
No notice of closure this Sunday. Took the bus all the way there to return a package and the website and google said it was open. The only notice was the note on the door
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March 2025 by ANDREA BASTIDAS
The service was excellent—fast and efficient—and the person who assisted us was very diligent, respectful, clear, and attentive. Additionally, I really liked that the package I sent will arrive right on time, practically in two days, and that is wonderful!
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August 2024 by Tammy Harris
I had to go to one of your UPS stores on Alps road, in a shopping center, in Athens Ga...I needed to ship something out & "Andy" was the one who waited on me. Another day it was Suchi that waited on me... THEY'RE BOTH SUPERB EMPLOYEES & ARE REPRESENTING UPS IN AN AMAZING WAY!!!
I want someone to know that from the time I went in there & was so greeted in such a friendly manner - to the whole time he & she were serving me... The young man "Andy" & also young woman "Suchi" , are AMAZING!!! Im telling you...They've both went ABOVE & BEYOND!!!
They're BOTH so Friendly, Professional & smile the whole time while assisting!... ALL in ALL just clearly All Around AMAZING employees!!! I just want someone to know that he & she are TRULY AWESOME & DOING a GREAT JOB in representing UPS !!!... Please recognize them for doing so ... THANK YOU!!!
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July 2024 by Janice Garrison
Fantastic service particularly when most businesses don’t have any customer service!
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June 2024 by John Doe
Bad service I shipped a letter for a post of 4 days. It has been 7+ days and USPS still hasn't received the package. Why would they accept packages from USPS if they are not tracking nor scanning any of the packages. They said it was a delay but to have a delay for 7+ without USPS scanning the item is bad service and wait time. Ship directly with USPS do not use third party options it's not worth it and they will take your money with little to no help of the situation.
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May 2024 by Kenneth Njuguna
Just reading the reviews tells me to stay away from this store. Wish you the best though.
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April 2024 by Shailesh Patel
Just good service provided
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April 2024 by Angela Scoggins
Do NOT....I repeat....Do NOT go this store to get fingerprints done. If you do ...ask for someone other than Reggie. He was HORRIBLE. About as pleasant as having a tooth pulled. Gave no instructions and acted like he would rather be anywhere else!
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April 2024 by Jingting Huang
I visited the store during a not very busy afternoon and noticed I was the only Asian person there. I needed assistance with printing a label and handling a large box, but the staff offered no help. I was the only one who required to print the lab over the machine by myself. Obviously, the printer did not work finally! Their attitude was unwelcoming and their responses were curt. I felt this treatment was unfair and possibly discriminatory.
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April 2024 by Denisha Williams
Worst UPS store I have ever been to. I went in yesterday on my hour break to handle some business. I was there for 30 minutes and no one was able to help. The Young lady with the braids was giving me an attitude and the guy was just shrugging his shoulders. The girl said I could always go to another store I told her I was on break and that was not about to happen!!!! She rolls her eyes at me lol Please teach these young workers in this store about customer service. Or get rid of them I am pretty sure there are people in that area that would love to have a job!!! And will probably work with having humility!!!!
