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January 2024 by Carl Della Torre
Frank is the man.He has always been great to work with.
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January 2024 by Tiffany Kochensparger
Aijha assisted us and was absolutely amazing. She was patient and thorough. Great experience
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January 2024 by Terry Doyle
Technician Bobby was extraordinarily patient and personable, and his expertise was astounding. He spent half an hour with my phone and me, and now the phone works fine!
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January 2024 by Steven Lindsey
Quick and happy service.
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December 2023 by Aressa Gwen
Friendly staff and very helpful with helping me to find what I wanted in a device.
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October 2023 by Adrian M.
Very very rude and completely incompetent. The Girl there was so rude to the point it was disgusting. Do not go to this store !!!!!!! We went to Cleveland Ga store and got everything we needed and wanted. Athens girl told us not able to help us and tough luck screw you!!! ( in her nicest way possible) We went to Cleveland ga store they said no problem let us help and all was taken care of. Do not go to this Store the only thing more worthless is is employees!! Pissed me off they treated my wife and son so terrible !!!
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September 2023 by Michael Day
The employees where very nice . The young lady that waited on my wife knew her job very well. She got our new phone going very quickly . Very pleased with this store.
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September 2023 by Lyndon Westmoreland
Not happy. Spend all most 4 hours there and could not get issues resolved and have to drive back tomorrow just to get it done another hour on the road .
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September 2023 by Eric Bell
Express locker pickup is a JOKE. NOTHING FAST ABOUT IT. TAKE EXPRESS OUT OF IT. OVER 3 HOURS TO STICK A PHONE IN A BOX IS RIDICULOUS. MY WHOLE EVENING IS RUINED OVER THIS AS I HAVE NO WORKING PHONE. COULD HAVE GONE IN STORE AND OUT IN UNDER AN HOUR.... SICKENING SLOW TO PUT A PHONE IN A BOX.
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September 2023 by Soumyo Ghosh
1) some of the staff members, particularly one customer service manager we dealt with, were extremely helpful and knowledgeable. She really went out of the way to help and support us. We visited this store twice.2) has a wide variety of products available of various brands and running on different operating systems3) very good experience
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September 2023 by Ashley Puckett
This store is horrible. They have 3 people working in a Saturday morning, but only 2 are actually helping customers. The other employee is leaning on the counter texting while there are 6 customers waiting to be helped. Not the first issue I’ve had with this particular store. Headed across the street to AT&T and hopefully some better customer service.
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September 2023 by Tami Hale
Busy but great assistance after your wait. Always friendly and helpful, especially for those of us who lack smart phone skills!
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August 2023 by Anna B.
I had a phone plan and I brought my own phone and put my service thru them and they screwed me! My bill was almost 300 a month
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August 2023 by kyle Shaffer
Went to this verizon to check on payoff for a line and upgrade a phone. The person that we talked to didn't seam to care and said it would be over an hour before someone can assist us. Yet nobody else was waiting to be serviced. We left and will be going to a different location.
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June 2023 by Martha Greenway
My sim card failed on my iPhone, I went to the store for help and the associate that helped me was so friendly and helpful and he fixed the phone so efficiently. The store is clean and I've always had good service. They don't assault you with hard line selling of things you don't want.