This Zaxby’s Franchising LLC location has closed

Zaxby's Franchising LLC receives mixed reviews from customers. Some praise specific items like their salads and wish for the return of the spicy fried mushrooms and zest sauce. Positive feedback highlights polite and helpful staff at both restaurant and headquarters levels. However, several locations are criticized for consistently poor service, particularly during evening shifts. Common complaints include burnt, overdone, old, and greasy chicken, as well as incorrect orders. The Coke beverage machine is frequently described as horrible. Multiple reviews express disappointment in the franchise, warning that continued bad service could threaten the business.

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1. Athens, Georgia