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October 2023 by Jessica P
Moving can be A LOT, but moving with Space Shop (U-Haul Rental) was seamless! Garry and Ricardo got us checked in and out smoothly with patience and great customer service!
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October 2023 by Mohammadnaser Ansari
It is good while you are their customer, but do not put it on auto pay. It has been 2 months since I vacated my unit, and I am still being charged monthly. I ended up changing my credit card number to get rid of future drafts. I called multiple times, all ending up with promises of fix and refunds, but nothing happened.There are many more storage locations in the vicinity, I strongly suggest using them.
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October 2023 by Nahomie Raymond
I was in a bind and Cory went out of his way to make sure I got everything straightened out. Thank you Cory. I appreciate your kindness. Lovely facility
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September 2023 by Tony A.
Double and triple booking people. "This happens all the time" was the response. Why bother allowing people to "reserve" vehicles if there won't be anything available to actually rent. People plan moving and it's a pretty involved process. The time waste is the worst part.
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September 2023 by Emmanuel A.
Made a reservation for a vehicle, showed up, no vehicles available. They have 10 trucks in the parking lot and not a single one is "available?" Then when I asked for help finding a replacement they told me to call 1800 U-Haul with no remorse whatsoever. Worst service, if I can even call it that.
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August 2023 by Chad Prescott
This location also rents U-Haul and moving equipment. They don’t have the items reserved available so no moving pads or furniture dolly or appliance hand trucks. No call to let me know I’m advance. Hard to move without the equipment you reserved and need. And on the stressful day of a move. Why have a reservation if you can’t provide the service and if you can’t an advance warning would be expected. Poor management of resources and service.
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August 2023 by Hunchito
Susan & Corey they did a great job helping me out and answering all my questions ! recommend this spot .
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August 2023 by Dan Cisneros
Susan & Cecil are super helpful people and went above and beyond to solve my issues with my logistical situation. Their expertise in recommending which boxes were exactly what I needed for my business. Highly recommend thank you both very much!!!
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August 2023 by rabia kamdar
Thank you Susan for your amazing customer service you went above and beyond! You are definitely an asset to storage space and they are lucky to have you on there team!
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July 2023 by Keith Duggan
We've had two different units over 10 years. The staff was helpful when we needed to move into a larger unit, and they are helpful and knowledgeable when we've needed to rent trucks or had other questions.In times of trouble, such as power outages, they're responsive and patient.We recommend this facility.
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July 2023 by Jhari Ponder
Best storage facility find in the city if you need to house a vehicle in a gated secure areas downtown this is your place.
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July 2023 by Niecy Adelson
Cecil & Suzanne are amazing they have great service and were so nice they deserve a raise
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June 2023 by Rebel Logan
The staff here is extremely nice and helpful. They alway take care of me and my Storage Unit.
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June 2023 by Nita Dobbs
Agent Cory Forest was wonderful and very knowledgeable about rental spaces. He took the time to show me all options of storage units to choose from. Also his colleague Cecil Wood was extremely nice and offered to assist me if Cory wasn't available. The facility was clean and smelled good! Would recommend renting from this location. Great customer service!
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June 2023 by TERENCE LEWIS
Corey and the staff are excellent when it comes to customer service put locks on my storage for me when I forgot to lock my storage Amazing ??????
