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March 2024 by hannah grove
the guy working here is always screaming at people and kicking them out whenever i visit perimeter. very rude and unprofessional
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March 2024 by Carla
The guy working at the Perimeter mall store today was extremely rude. Apparently he is the manager. He should not be in a management position. I was shopping with my daughter, and we both had drinks with lids on them. We were about to get in the line to check out, and he very rudely said that they did not allow food and drinks in the store. None of the other employees said anything to us while we were looking at clothing. So, I asked if I could just pay for the items I had and we would leave? And his reply was, (said with an attitude) “ uh, or you could just have someone stand outside with the drinks while someone stands in line.” To which I told him I was with my daughter and I didn’t feel comfortable leaving her standing out in the mall by herself. He had the attitude like it’s not his problem and made us feel very unwelcome. It’s not like we are 5 years old with an ice cream or something. Aeropostale use to be my favorite place to shop as a young teen, but now that I have daughters that age, we will be taking our business elsewhere. I came back in the store and said something to another girl that worked there, but she was new so she couldn’t help us. We needed to talk to the manager, and he was the one that was so rude. Very poor customer service.
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March 2024 by Faisal Abdullah
The guy who is working today 02/29 is so rude. He doesn't want us to see the clothes and he is saying bad words never will come again
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February 2024 by Name
The guy working at the Perimeter store this evening (2/20/24) was EXTREMELY RUDE!!!!! He came up behind the girl that was helping us and without even looking at my invoice he told me my return would only be refunded as a store credit. He came at me with an attitude right away and then continued yelling at me as I was leaving the store after I had said that I would return my order through the mail! My return was accepted via mail. I think he is running some sort of SCAM by telling people that. Anyway I was with my young daughter, needless to say I will NEVER return to that store again. I will gladly pay the $8 to return my items to not have to deal with his attitude and rude behavior!!!!! Again I think he is SCAMMING CUSTOMERS especially with how belligerent he was when I said I would return my items by mail!!!
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February 2024 by Taz Auckbaraullee
Returns are a nightmare! I cannot believe the level of unprofessionalism. Extreme poor customer service. Gentlemen seemed so bothered and so annoyed to answer my returning questions and told me that their system was down for the rest of week. Seeing other similar reviews really makes me wonder why the management team is not taking action on this.
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February 2024 by Bela Oliveira
HORRIBLE!!! I’ve never been so mistreated as I was at this store. I walked in and the one salesman that was in store was on the phone, watches me grab a bunch of pieces to try on, and as I ask for a fitting room, he says they’re closed in the rudest way possible. Yells at me to throw them on the register, and I politely comment that he should let people know their fitting rooms are closed beforehand. He proceeds to start yelling, saying I should’ve asked, and asking me to leave the store. Aeropostale should really reconsider their hiring choices. Horrible experience, never coming back!
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January 2024 by Zoe Canfield
Poor customer service! The dressing rooms were closed so I bought some pants hoping they would fit. Before checking out I asked what their return policy was and the cashier let me know I had 16 days. Before leaving the mall, I went to try the pants on in the bathroom. They didn’t fit, so I went to return them 30 minutes later. The cashier THEN said their system wasn’t allowing returns at the moment?! Very confusing and dishonest service.
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December 2023 by MARKETSORS LLC
The crew is extremely helpful. They make you feel welcomed and appreciated.
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December 2023 by Danielle Daniel
Great customer service
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September 2023 by LaToya Wilson
Good Collection. Friendly staff. Great Deals most of the times I have been here. Quality wise it doesn't last long but its good for price you pay!
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January 2023 by NANCY B
Quality Jeans for Short Curvy Women $50+
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July 2022 by Marcia Escobar
It is 1 30 Pm and they said they will open in 30 minutes. I am waiting here since 11 30 Am. Like 20 people came to this store during the time they did not open. I do not know if there is any Manager in this store. Really bad!
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February 2022 by Sunil Ubhrani
Please correct store timing,visited the store today at 11 and employee said store will open at 1
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February 2022 by Ven Kat
Ok it can improve by keeping more variety.
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February 2022 by lauren frost
I love shopping here because they are always having sales ," buy 1, get 1" and their clothing is so soft. I rarely leave the store empty handed.
