-
December 2023 by Aaron Schwartz
Customer since 2011. I feel so fortunate to have worked with them over the years. Excellent team and management. Thank you, Affinity Bank!
-
March 2023 by William Kapgan
We had a business account with affinity from the beginning when they were atlanta business bank for over 16 years now. Also have loans with them. We love how we are treated. You call them up and you talk with the local people in the branch. Always the same people thankfully like Freddie and Becky or Chris among many others. They make transactions so easy to do. I would never want to switch a business account to any National bank. Keep up the good work guys.
-
April 2022 by Brittnay Tyson
I have an auto loan through this bank and it’s miserable!!! I will never ever make the mistake of going through them again once this is payed off. Something as simple as paying a monthly payment is difficult with this bank!!!!!
-
December 2021 by Inessa Fishman
Excellent customer service! Affinity Bank's staff are truly committed to building a long-term relationship with me--they are timely with communication and follow-up with helpful info. I have access to great help, and after years of banking with a huge, faceless bank, I am super happy with Affinity Bank.
-
February 2021 by Ann Ingle
Excellent customer service, Becky was very helpful.
-
January 2021 by Ward Binns
Excellent customer service. When I call, I'm speaking to actual Atlantans who know what they're doing, not a call center agent reading from a script. They are always so knowledge, patient and helpful. Absolutely no complaints!
-
April 2020 by Rosalind Panich Prattas
We've been clients for years and have always appreciated Affinity's personalized service. But it's when things get difficult that you see what a company is made of and Ed Cooney and his team pulled through for us during the pandemic. I've heard nightmares of colleagues working with bigger banks who can't get in touch with anyone much less get a loan. I got a call on a Saturday from Affinity because they were working non stop for their clients. That is the difference! And nice youtube videos, love a company that works hard and plays hard!
-
March 2020 by Biren Chandaria
You may try to understand your customers! We obtained an SBA from Affinity and gave your bank a nice commission! However when it came time to lock in a fixed rate we were told it wasn't possible and missed out on low rates! It turns out other banks were more than happy to help us! Poor service from Affinity!
-
November 2019 by Ronak Patel
Couldn’t ask for a better bank!! They always answer your call!! Totally easy to deal with!! I have multiple businesses and accounts with them. They are all handled with the utmost professionalism and discretion.
-
January 2019 by Larkin Dailey Pangburn
You couldn't pay me to change my banking relationship. Affinity Bank has the highest level of customer service. I recommend them all the time. A true partner for me and my business for the last 16 years!
-
January 2019 by Titanium Dmc
We use Affinity Bank because they understand our business and our industry. Incredible support!
-
July 2018 by Tricia Cooney Maczuga
The staff are exceptionally professional, kind, patient and helpful. They will treat you like family. You'll be very happy you choose Affinity Bank. All the staff are top notch professionals ready to assist
-
March 2018 by Frank Clayton
I've been a client for over 15 years and wouldn't think about going with any other bank. If you value true customer service and want to have the resources to grow and manage your business, there is no other bank. 5-Stars
-
August 2017 by Daryl Cook
Awesome folks top down and bottom up! Professionals and caring people.
-
July 2017 by Henry B. Benson Jr
There's nothing like the personal service that you get from the folks at Affinity Bank! I would never consider going back to my previous "mega bank" where you are only an account number. You guys are awesome!
