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March 2024 by Audrey
Let me start by saying I am a return customer for American deli. I used to frequent them years ago when I lived in another town I try to be fair, but when it comes to a quality of food for the amount your charge it should at least be good. They were cold & hard and itty bitty dry. Ordered a simple 10 piece wing my flavor of choice and the wings or smaller than my pinky finger which is why I stopped going to them in the first place. It wasn’t that the food did not taste good. It was the fact that they were giving you itty-bitty wings with no meat not just one chicken crumb in the order but six or seven wings out of a 10 piece is ridiculous and I was in receiving my order via Uber EATS so I’m paying 20 bucks. Tried to resolve it w/Uber eats CHATBOX that was impossible. I merely placed a second order and had to pay for both so I imagine paying for delivery and wings and all you wanted was a 10 piece wing no drink no fries that’s it because I had to go in circles talking to Uber eats so long ON A CHAT. . The Manager was nice but it negates the fact that you should’ve not sent out something representing a business like that. Customerservice is one thing but lousy quality of food is another. Dealing with customer service for Uber is a headache, but if American deli did the water right I would’ve never had to go through all of this by time I got the wings I was totally turned off that’s it for me. CHECK YOUR ORDER. Frustrated!Trying to add a picture. This is unbelievable. There is not an option though here.
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March 2024 by Jacqueline Morris
I ordered garlic Parmesan wings, and they sent me the most ghetto thing I’ve ever saw in my life! This is unacceptable. I’ve ordered these wings many times before and this is not how they are made. I will never order from this store again.
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February 2024 by Melissa Thompson
This location needs to be shutdown the lemon pepper wings had a funny taste the wings in itself looks weird, fries were old and the drink was watered down . Inside looks like a mom and pop shop just don’t do it . Go to the one on n.
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January 2024 by cry tan
Amazingly great. Good food and kind people working.
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January 2024 by Nova Core
I would put a 5 stars because the food is delicious and the customer service is usually great but today the lady working at the counter made me very confused and did not specify certain things on the menu making the customer service very difficult and confusing so 4
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October 2023 by Portia Dalley
Food was good
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September 2023 by Kayla
Cups are smaller, less fries, less sauce.
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September 2023 by Starlet Wheatley
They give you a bootleg drink instead of the regular size if you order less than 10
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July 2023 by Melvin Williams
They lady at the front was very rude when me and my friend asked for all flats rolled her eyes several times at us and rudely replied “ugh no” very disrespectful from the moment we enter the building. If she was working for me she’d be fired!!! Immediately! I cancelled my order due to her piss poor attitude and customer
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June 2023 by Autumn M.
THEY HAVE ROACHES!! Not the big water bugs but the small dirty ones. Service was terribly
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June 2023 by Erica E.
Where you find honey hot wings, I am certain to not be too far away. I've shared my love of American Deli in a previous review and the love remains. There are sooo many different wing spots in ATL, I make it my purpose to try a new one every so often but sometimes, going with what you know and what's close is a good choice. The menu at American Deli doesn't change based on location so it's a place that you can find your own fave meal. What's mine? Honey Hot wings, extra wet with sauce on the fries if possible, sometimes I kick it up a notch and do a chicken philly combo with wings and fries the same way. Easy peasy. That honey hot has never done me wrong okay?Recently I ordered for pickup via UberEats (I couldn't get anyone on the phone) and got my regular with a cheesesteak. Located right next to Kroger and a few other restaurants and shops in the plaza, there's a large lot of parking for plaza guests. Let's get the point out that made this a 3.5 experience IRL before all of the good stuff -- My chicken philly was very sad looking. :( It was cold, the cheese wasn't melted in any way, just dropped on the untoasted or heated bread lol, and it just wasn't the delicious philly that I usually enjoy from American Delis. I got my money back for it, but I was surprised. BUT - the rest of my experience was good and actually a little funny to me.They weren't busy at all when I arrived so I was able to walk right up and give my name. I asked if I could get extra sauce on my fries, I was told no. Actually, "No, and they don't even have the lil cups". It wasn't said in a rude or unkind manner at alllll. But I was (and am) still so confused lol. The young lady that told me had an air of, "I don't make the rules sis", and I respect that lol. It was crazy because I paid extra for them to be wet so I asked them to confirm if they did do that. They checked my wings and pulled out a huge squeeze bottle of honey hot sauce and put them over my wings. ...my fries were SO close LOL internally I was laughing so hard. Rules were not made to be broken apparently. **I will say - those wings were FIRE and the honey hot was some of the best I've had from an American Deli so far. I should have gotten more wings. I know its a chain but there are different folks in each kitchen and whoever made those wings wasn't playing. So next time, I'll get more wings, no cheesesteak and maybe I'll bring my own tupperware for a side of sauce? :D
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May 2023 by David
The burgers are disgusting. Definitely frozen, not fresh, and they taste like vegetable oil with a bad aftertaste.
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April 2023 by Tatiana Jones
WINGS ARE HORRIBLE AT THIS LOCATION. When you ask to speak to a manager, you are met with loads of unprofessionalism. Save your money and time folks. Avoid this location. Wish I could give it a 0 star.
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April 2023 by R Anthony
Food pretty good...clean..didnt take long to prepare...
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March 2023 by Sarah Guffey
chicken philly gave me food poisoning. yall be careful
