-
March 2024 by Audrey Baker
Ms. Tan and Ms. Peyton were amazing! Did not have to wait long at all for my sunglasses and they had very great customer service.
-
March 2024 by Gloria Frazier
Great customer service and super friendly staff. Dan was great with my young son and making him feel comfortable during his first big boy eye exam.
-
March 2024 by Rebecca Alvarez
I went yesterday on 3/23/24 and from the moment I checked in until I left I received amazing customer service. I would like to recognize the young lady at the front with the nose ring for the courtesy explanation of how people were being called. In addition, Dr. Carla Anderson was so kind and caring. And finally the young lady who took care of me Adrianne. This girl is the most sweetest and nicest employee I have been around in so long. I have never seen such amazing customer service before like I did here. Definitely recommend this center to everyone ? thank you all.
-
March 2024 by nairobidwright
Peyton, and Akayla were very Professional. The customer service that both of these ladies exhibited was AMAZING! I come to this America’s Best twice a year, and this was by far my most memorable experience.
-
March 2024 by Maya Sydneyyy
Giving them two stars simply because everyone was nice and the customer service was good but honestly this was just not a good experience for me.I had an appointment at the end of the month of February. I was unable to receive a trail pair of contacts which I’ve never had happen at any other eye doctor.I was told my contacts would come in between 7-14 days. So mind you I can’t see… I wait 7 days and call back .. I was told I needed to wait 7 more days… I waited and called back. Then I was told it was 14 business days and I wouldn’t receive my contacts until the 22th which is 22 days after my initial appointment. No where in my entire life have I had to wait that long for contacts. I needed them so badly for a work event that I had to attend, but of course they never came in and no one ever reached out to communicate. Not to mention when I called on the 20th I was told one pair had been shipped and we were waiting on the other… the day of my appointment I was told they had one pair on hand and we just had to wait for the other to be shipped.. at this point I don’t even want them…Worst experience ever. I would never come back here. IF YOU NEED YOU GLASSES OR CONTACTS SOON DO NO GO HERE.
-
March 2024 by Crystal Norwood
Very pleasant and kind experience I'm healing and they are like family I really appreciate itMy world is clearer now Thank yall so much
-
March 2024 by Sinquisa “Miss Q” Harris
My experience was awesome ? Dr. Anderson provided great customer service and made sure she addressed all my concerns. She kind and has a great sense of humor. And my customer representative Peyton is a doll, she’s very sweet and has awesome customer service skills. Peyton made sure I was comfortable and liked my frames. She helped me choose the best fit for me. And made sure I liked them and was happy with my choice. And Ms. April is a sweetheart as well she made herself available to give a lil input as well those ladies in there is very well a team. Let’s not forget Mr. Dan a lil cool fella also gave me a lil input and made me feel welcomed. I mean the whole TEAM IS AWESOME. I will be returning and referring other people.
-
March 2024 by Riko Rich
I want to say that I have been coming to this Americas Best for several years almost 15 years. Today was the very first day that I’ve left this place feeling like my service was valued for choosing this location. From the time I walked in the door the young lady was on the phone handeling a customer she immediately put a finger up to acknowledge my presence. So I stepped back to give her space then when she hung up the phone she quickly assisted the other person waiting a head of me while pleasantly multi-tasking without missing a beat, do you hear me! I was impressed! She laughed she kept me engaged in conversation while she coached me on completing the check in on the tablet. Her name is Sarah! She is definitely the person that you need to help with the success of this location when it comes to customer service. Job well done. The Dr. was amazing of course as usual. Dr Isreal O. Is so professional and shows genuine concern to his patients. I was checked out by yet another outstanding employee who understands customer service. April was very helpful and patient as she answered all my questions without any hesitation. She was very knowledgeable of everything I asked. A few years ago I wrote on Google about my terrible experience and even called corporate. My perception of this Americas Best has definitely changed for the better. Whom ever got involved and made the changes to this location, I want to say thank you, I can’t wait to come back next year and see the consistency!! Keep up the great work!! Dr. O., Sarah & April!!! I wish you all the best!! Thank you making my day and making me smile!! ?
-
March 2024 by sheilawat1
I really enjoyed my visit to America's Best. The doctor was great and the personnel there was so very nice and accommodating. It was my first time there, but not my last. I can't wait until my glasses get back.
-
March 2024 by Anjanette Jones
Sarah is a gem. Great customer service, great accountability. Such a friendly personality and great disposition. She is the perfect person to be the first contact your patients see.
-
March 2024 by Brian Gillislee
From the second we walked in I was very satisfied. miss Sarah, Shawn and the whole staff were very kind and helpful great service
-
March 2024 by Delon Sagesse
The customer service was excellent, I will definitely return. Providing thorough information about my specs. Making me feel comfortable with the knowledge I have obtained. This was a really good experience and I encourage anybody looking for a new glasses to go there.
-
March 2024 by Kelli Center
From scheduling your appointment, to walking in the door until the time you leave, the entire staff is friendly and helpful. Best experience! Special thanks to Dr. Anderson and Shawn for their help, kind words and smiles!
-
March 2024 by tatyana jones
Shan and Peyton were informative and insightful.
-
March 2024 by Bryanna Gilmore
Ms. Shan was really helpful and so sweet when giving me my classes. Would definitely return!!
