Arhaus Furniture, located at the upscale Phipps Plaza in Atlanta's Buckhead district, offers a unique and high-quality shopping experience for home furnishings and décor. The store's designers travel the world to bring fresh influences, vibrant colors, and distinctive silhouettes to their collections. Customers often praise the exceptional customer service they receive at Arhaus. Salespeople like Ashanti, Tara, Lennox, and Karole are consistently described as knowledgeable, patient, and attentive, taking the time to understand each customer's style and needs. They provide valuable design guidance, offer personalized suggestions, and ensure a smooth and enjoyable purchasing process. Many reviewers highlight the quality and beauty of the Arhaus products, from stunning shearling chairs and rustic mirrors to striking petrified wood side tables and stone vases. The delivery team is also commended for their efficiency and professionalism. However, not all experiences at Arhaus have been positive. Some customers have faced issues with incorrect orders, delayed deliveries, and poor follow-up service, leading to frustration and disappointment. These concerns suggest that while Arhaus generally provides a high-quality shopping experience, there is room for improvement in their post-purchase customer support. Overall, Arhaus Furniture at Phipps Plaza is praised for its exceptional design, knowledgeable staff, and beautiful home furnishings, though a few customers have encountered challenges that the company should address to maintain its reputation for excellence.
Dabren and Tara were very knowledgeable & patient in helping select bedroom and living room furniture. They went out of their way to present many options. Also, Elizabeth (aka. “the pillow girl”) was helpful. Will definitely be returning to complete rooms & accesorize.
April 2025
I love their style. It’s expensive but they have big sales and they’re worth it.
July 2024
Tim was incredibly helpful and went above and beyond so I could find the perfect piece to complete my living room! I am OBSESSED with this set. I love the reserved up-front parking (and the clearance corner in the back of the store even more!)
