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November 2023 by Neelam Parsons
Marsalis was amazing. Wonderful customer support and gave us great advice, especially for international travel. Knowledgeable and thoughtful. Thank you M!
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November 2023 by Kandice Hill
I’m not a native to Atlanta, so I took a risk coming to this location, as it was near my hotel. Christian T. was extremely helpful, patient, and funny despite my issue being very complex.If you come to this location, please ask for him, he has great energy and the best accent ever.
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November 2023 by Keisha Oliver
Briana has excellent customer service .. she made the experience seamless and enjoyable. I really appreciated her assistance. Thank you again !!
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November 2023 by Chi H.
No one greeted me when I walked in, the iPhones were not turned on (how are we supposed to check them out), the one dude working seemed to not want to be there, awful experience
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October 2023 by alex cha
The associate who helped me trade in my phone told me that adding insurance and signing up for the NextUp plan was mandatory in order to trade in my phone with the available promotion which added an extra $23/mo plus tax on my plan, which I later found out was not correct.Everyone working in the store was very nice and helpful but the woman who was assisting me had told me and another customer multiple times after asking that these additional monthly fees were mandatory and we were not given the option to opt out.
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September 2023 by Madilyn Smith
Briana was AMAZING!!! Fast with a complicated situation and incredibly kind! Cannot send enough praises!!
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September 2023 by Roy McDaniel (AnonResActualAlpha)
UPDATE, GOT MY PHONE YESTERDAY AND ALREADY MAILED THE SHATTERED BACK. THAT'S UNBELIEVABLE.Bree like the cheese is an exceptional customer advocate. I'm a professional sales coach that focuses on benefit style sales and misdirection and have volumes of others who have coached me many moons ago. Bree deployed benefit style sales and misdirection and utilized the actual sales process. She is likely the best sales there and doesn't know it, untrained formally, I was beyond impressed. She is a true natural, many aspects of sales can't be taught, it has to be natural. That is not a negative to those learning. She is advanced and ready for complex sales. She provided exceptional service. I'm in Ks and She is in Atlanta. I'm using this location despite being in Kansas. Shout out to Marseilles Wallace, he let me know I had the correct location. He didnt break any rules of personal information, misdirection is that powerful. Proof that Gorilla glass is Fake.
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August 2023 by Aletha Wilder
Aniass was very attentive, patient, and professional. She went above and beyond to make sure our questions and concerns were addressed. She contacted customer service and walked us through the process with customer service instead of leaving us to figure out what to do on our own.
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August 2023 by Roy McDaniel (Roy)
UPDATE, GOT MY PHONE YESTERDAY AND ALREADY MAILED THE SHATTERED BACK. THAT'S UNBELIEVABLE.Bree like the cheese is an exceptional customer advocate. I'm a professional sales coach that focuses on benefit style sales and misdirection and have volumes of others who have coached me many moons ago. Bree deployed benefit style sales and misdirection and utilized the actual sales process. She is likely the best sales there and doesn't know it, untrained formally, I was beyond impressed. She is a true natural, many aspects of sales can't be taught, it has to be natural. That is not a negative to those learning. She is advanced and ready for complex sales. She provided exceptional service. I'm in Ks and She is in Atlanta. I'm using this location despite being in Kansas. Shout out to Marseilles Wallace, he let me know I had the correct location. He didnt break any rules of personal information, misdirection is that powerful. Proof that Gorilla glass is Fake.
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August 2023 by Teshara Felder
Brionna was a great help! From the moment I walked in the door she was friendly and offered assistance. Replaced my SIM card and helped to fix an email error I’ve been experiencing for a year now. Thank you!
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August 2023 by Gene K.
Go with anyone else but AT&T as a phone provider. We had over twenty years with Version. We wanted to see if we could find a better value for our money. AT&T gave us a better deal. We went with them and turned in our two phones. Since then, we were told they cannot locate our phones. So now, our bill for the last eight months has been over a hundred dollars more a month, to pay for our new phones.. This business is a ripoff and we plan on working with the Better Business Bureau, the Consumer Protection Agency , and hopefully our local senator to fight this business for their incompetence actions.
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July 2023 by Erika Bond
Best location ever!! I came in with a very complicated situation and needed to get my line activated again after it was wrongly canceled. Barrington listened to my problem and made sure he did everything possible to get it resolved. When I had no hope Barrington changed my whole day to a positive one. Thank you guys so much, this location handles business!
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July 2023 by I- A.
edward was a amazing help in activation in my new phone, he knew everything! i recommend him for any of you future customers
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June 2023 by SwayzeeWorld
I came in for a new phone and was assisted by Barrington. He was extremely helpful.! I left with a new phone and some accessories! He made sure everything was updated and good before I left. I would definitely recommend him and this store.
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June 2023 by Kaylan Katara
Edward and Brianna were absolutely amazing during my visit! So professional and made me feel like a valued customer.
