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June 2024 by Samuel Davis
Dontarrius made my phone upgrade an easy and enjoyable experience. He made good recommendations based on my needs and was very straightforward about the pricing details.
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June 2024 by Azael Carcamo
I recently had the pleasure of being assisted by Dukeem at AT&T, and I cannot speak highly enough of the experience. From the moment I walked in, Dukeem’s professionalism and extensive knowledge were evident. He made what could have been a complicated process seamless and straightforward.
Dukeem took the time to thoroughly explain all my options, ensuring I understood each aspect before making any decisions. His expertise in the field was apparent, and his patience and clarity made me feel confident in the choices I made.
Moreover, Dukeem’s customer service skills are top-notch. He was not only efficient and knowledgeable but also incredibly friendly and personable. It’s rare to find someone who excels in both technical proficiency and customer relations, but Dukeem manages it effortlessly.
Overall, my experience with Dukeem at AT&T was outstanding. He turned what I expected to be a routine visit into a genuinely enjoyable interaction. I highly recommend seeking out Dukeem for any assistance you need at AT&T – his professionalism and expertise are truly exceptional.
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May 2024 by K J
Had the pleasure of working with the other day and his service was outstanding. He greeted me upon arrival and immediately got to the root of my issue. Cannot recommend him enough.
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May 2024 by Chris Horton
Dontarrius did a great job with assisting me payoff balance on stolen phone and get a new iPhone for my wife. He was very engaging, respectful, courteous, and apologetic. I worked in the wireless industry for 25+ years. My last 10 at ATT. I witnessed the many changes in the sales process. Dontarrius helped restore my faith in ATT sales reps.
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May 2024 by Kimberly Smith
Xavier at the Brookhaven Georgia is superstar! I came into the store expecting my problem would be a hassle to solve, but he solved it and pointed me in direction to get a better wi-fi signal at my house. He is an excellent representative of AT&T!!!
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April 2024 by Harry Strate
No help available
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April 2024 by A.J. Korsower
Derrck knew was polite, patient and knew his products well. Selected best option for my needs and best value. Very pleased. ??
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April 2024 by George Lynch
The two gentlemen that helped me in the store today, thank you. Very patient and listened to my issue. Went above and beyond tech support especially dealing with a GOplan that another store couldn't solve. Additionally, dove deeper into my plan and offered savings on a Internet package that will help in the long run for a college student on a budget. Thank you again!
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March 2024 by Loreen Costa
Service was excellent!!
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February 2024 by Dean C.
I went into the store in order to activate a new account. I was frustrated - probably like a lot of the customers walking into the store - about having to be there. However, I was greeted when I entered the store, told how many people were ahead of me, given an estimated wait time, and I was offered a seat. That's better treatment than I get at my doctor's office! ... Truthful kidding aside... They got to me as soon as they could and I was treated courteously throughout the entire visit. Yes, AT&T as a huge company can be very (very) frustrating. However, the team at this store taking care of my specific needs. That's easily worth the time needed to write a review showing appreciation for their effort.
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February 2024 by Kevin Servin
Very helpful . I been to to this AT&T location twice and service has been great . Staff member who helped me was very professional.
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January 2024 by Eric Mercado
The staff were great! Walked me through all of my options so I could make the most informed decision on my phone upgrade.
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January 2024 by Taylor Alexander
Over 3 days and 2 states, I’ve been struggling trying to get into my own account to get a replacement phone (as the only authorized user). Though it’s been a complete headache, Dontarrius has been incredibly patient/helpful guiding me through this issue. Not only was he immensely valuable in finding a solution, but he was also beyond kind and personable. He did everything he could to solve to problem I was facing, and is the reason I’m still a customer (and brought a T-mobile user over) today! Cannot recommend this location enough :)
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January 2024 by Suzanne Ash
Dontarrius helped me today after hours of frustration in the phone with Att. He was able to calm me down. He was very friendly and outgoing. A very upbeat person and professional at the same time. He is a great asset to the company and represents the company well. Wish the customer service people on the phone were like him. He deserves a raise.
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January 2024 by William Johnson
Do not use this location!! They allow fraudulent activity. I have never been to this location but they added 2 accessories on an installment plan to my account. I don’t even live in that state. DO NOT GO HERE!!!!
