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September 2022 by Sandra Moyers
Small store they always have what I need, It is in the mall however it is really easy to park and run in. Employees are always very sweet and helpful.
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May 2022 by Toni Williams
Danielle helped me with concealer, lip liner and tinted moisturizer. She was dead on with her suggestions for matching my skin tone. She was patient and friendly for all my questions. She’s gonna be a rockstar Cosmetologist !!
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April 2021 by Carla
I visit the store on Tuesday with my daughter. Mya was able to help me find the right products for her hair. In between customers that were stopping by, Mya took the time to explain the difference in products. I’m very pleased with my purchase.
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December 2020 by BJB0825
Today(12/9/20 at 10:00am), I called the Aveda store and spoke to a woman that I believe is named Miah, I live far from an Aveda retailers/stores and she went above and beyond to help me find a product. Her insight on products allowed me to figure out what would work best for me and my needs! Her level of professionalism, knowledge and kindness are an asset to Aveda. I really hope that this feedback reaches the store manager.
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November 2019 by Ren Anderson
Heather was amazing with my facial. She has great product knowledge and helped me find exactly what I needed for my skin. Hands down the best place for your skin.
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October 2019 by Lauren Summers
Had the worst experience here yesterday! I was condescended, antagonized, and lied on for trying to make a return of a product that didn’t workout for me. The employee even suggested the mall was closing so I should just keep the product that dried my hair out. Sad! She made a claim that I said the products were “low quality” (which I did not!!) and proceeded to patronize and make me feel embarrassed. Save yourself the trouble women of color, you’ll be lectured about your own hair type and told to be grateful for a company providing you services they guarantee. Very bad experience.
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September 2019 by Theresa Travelute
Lovely mini facial. The people are soooo nice. Love going in the store.
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July 2019 by Ashli Hopson
I love the natural products almost as much as I love the knowledgeable employees!!!
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July 2019 by Oliver Butler
A lot of cosmetic items
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April 2019 by Mz. Daisy
5 stars for not only the amazing skin care but also for your All-Star advisor Nique ✨! I went in not knowing anything about Aveda and ended up leaving a loyal customer thanks to her. I'd been experiencing random breakouts & dark spots on my face and she was not only knowledgeable of the products but also sentimental to my situation ..she recommended a cleanser (which I love) and the clay masque (my fave) !! I just wanna give thanks to you all for your amazing staff & company.
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March 2019 by Sam L.
I had a wonderful experience tonight at the Aveda in the Lenox Square Mall. I had been struggling with burning dry and flaky skin on my face, so I stopped by in hopes of finding a product that could minimize the pain. Instead of a product, I received a FREE twenty-minute facial by Sasha, one of the sales-ladies. Not only was she extremely knowledgeable about the product selection for sensitive skin, but she was extra gentle in attending to my needs. It's been over three hours since, and my skin still feels smooth-- I feel like it's finally healing! Sasha also packaged up a trial size of the two products I liked the most, so that I could apply them again later and continue to combat my dry skin, without fully committing to 2-3oz of a product I wasn't sure I needed permanently. But I still made sure to purchase a few small things, so as not to walk away with nothing. Excellent customer service overall!
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January 2019 by Nicole Bradshaw Jackson
As always, the products are AMAZING and the service is EXCELLENT.
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January 2019 by V. Dunlap
I got a facial here! And will do it soon again!
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December 2018 by Denise Padayachie
The products are pure and natural. The most amazing scents. You can get a 20 minute facial for $20. Love it
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November 2018 by Keieria Rudolph
Very unprofessional workers. I made an appointment for a facial at 12:30, the lady asked me to come back because her coworker was running behind and she couldn't do it by herself. I called before returning back for the facial, Brandon stated that it was okay for me come in. I get there and he asked me to come back AGAIN because someone was there before me and was getting a facial! If there are two people there and no customer traffic, I don't understand why either of them couldn't do it. Won't be returning.
