B.M. Franklin & Co., based in Atlanta, is a highly praised shop known for its handmade, high-quality hats. The business specializes in creating heirloom-quality pieces using traditional crafting techniques combined with innovative design. Their artisans work with luxurious fur-felts and hand-woven straws sourced from around the world, ensuring each hat is unique and detailed. Customers appreciate the friendly and attentive service, often noting the helpfulness of the staff and the craftsmanship involved. Many reviews highlight the owner and workers as kind, knowledgeable, and dedicated to their craft. The shop offers not only new custom hats but also expert repairs, with staff providing clear explanations and ensuring perfect fits. The skill set of the makers is described as excellent, producing durable and stylish hats that customers are proud to wear for years. Overall, B.M. Franklin & Co. is recognized as a small business that combines traditional techniques with creative design to produce beautiful, high-end hats, making it a top choice for those seeking unique and well-crafted headwear.
Had a great service experience vibing with the owner. I’ll be back again soon
May 2026
Absolutely love this shop 🤍 Incredible hats, amazing custom options, and the accessories are so thoughtfully curated. The owner is truly wonderful and makes the whole experience so so special. Highly recommend ✨
February 2026
Took my hat there to get resized. Brandon was very personable and professional. He knew exactly what needed to be done and explained the process to me. It took a few weeks but my hat came back a perfect fit.