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April 2024 by C Richardson
The staff at this branch did such a wonderful job--- efficient, genuinely pleasant, and fast without rushing. The Branch Manager was truly amazing ? We felt welcome, appreciated, and proud. Hoping to do more business with BOA in the near future...
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February 2024 by Tanya Bond
I love the staff at this branch! I've been coming here for many years and receive great service, they address my needs, and are always accomodating. And service with a smile! Melanie and Javion are personable and professional!
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January 2024 by Crissy Sand
This is hands-down the worst Bank of America in the city of Atlanta. Sadly it is the closest Bank of America to me that has a drive-through ATM. The drive-through ATM has miss counted my money numerous times, along with constantly being closed and not being able to accept deposits. I have not experienced these issues with any other Bank of America in the metro Atlanta area. The other ATMs are other various Bank of America‘s look different and I think that makes a difference and might be why those ATMs actually work. Coming to this Bank of America is more of an inconvenience than anything and it is very disappointing.
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November 2023 by Elyor Tukhtasinov
Extremely helpful staff!
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November 2023 by Craig Ogden
Waited over 30 mins for banking assistance while bankers just sat in their office or walked the floor. No sense of urgency or respect for customers time.
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July 2023 by Steve Eros
Do not bank with them. I opened an account in the branch and they said that they had to close my account because they could not verify my identity which doesn’t make sense at all because how is that possible when I actually went inside to open an account and showed them two forms of ID and now they are taking forever to give me my money back. they said that I have to wait until the account is close which will take about a month then they will mail me a check out.
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April 2023 by Michael L.
After 30 years, I am dumping Bank of America. I got into an argument with their executive team. Think about that...their executive team argues with 30-year customers. So I'm leaving. Taking my two kids with me. How stupid, they lost me AND my kids. That's a mistake that spans generations. I have to look at that and say, this bank has lost its vision. 30 years wasted doing business with BOA. Do yourself a favor. Find a different bank than BOA.
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December 2022 by Kenny Grimes
Those of you w/ negative reviews should visit other banks, i.e. PNC, Wells Fargo, Chase, etc. if you think this bank is bad. Never go to any bank thinking you can treat it like a convenient store. Have your patience pants on anytime you're in a place that deals w/ $$$$$. Good day!
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November 2022 by Sara Leigh Franco
God awful wait time. Literally one teller with a line of 9 people. Four other employees sitting in cubicles with no customers or even on phone calls. No manager to reassure help is comkng. Poor guy, keeps looking at the line getting longe and longer. Maybe if they paid decently, it wouldn’t be an issue.
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September 2022 by Jazmin Cooper
Never have enough teller to service down the lime terrible...
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April 2022 by Tiara Jackson
Very unorganized. I waited over 30 mins for someone. Mrs Erica was very nice and helpful
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January 2022 by DGK Productions, LLC
Small business Ms.Harper is amazing. She is all the help you will need when establishing a business account. This facility small business department was very informational and helpful. I would recommend anyone to this branch.
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January 2022 by Martha Thompson
I'm giving 4 stars only for the security guy. Some of the people inside are a bit rude but the security guy is always so nice and helpful.
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January 2022 by Caitlin Vega Freeman
Harper is Amazing! She very patient and helpful ! She gets the job done and will go the extra mile. Thank you Harper !
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January 2022 by Bruce Hyer
I hate this bank. Routinely have only 1 teller and then there’s 15 people in line. You can’t do anything efficiently here. It takes 40 min to get in and make a deposit and get out. Unbelievable.
