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April 2024 by Stephen Howard
Worst bank in America. Horrible customer service. People are very rude here. Don't go!!!!
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January 2024 by Theeiraglass _ Beat
Bank of America closed my account while I was out of the country and claimed they sent me a check with my funds . That was almost a year ago .i am yet to receive a check . I’m seeking a lawyer .
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December 2023 by Y Harden
I brought my 10 and 12 year old daughters to this bank to cash their birthday checks from their grandmother. This was the first time I've used this branch and it will definitely be my last. They charged them $8 per check to cash them and I'm appalled! The branch that I ordinarily go to has always waived the fee and they've also been very courteous. The teller wasn't even at the window and she wasn't polite when she finally came. This is unacceptable.
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October 2023 by Nisha D
I am a banker in the Bank of America more than 20 years. I have my business Accounttoday I went to this branch (first Time )always go to the business Coulter one of the lady inside scream to go into the regular accountant I explain to her I got business account and she have a attitude. She don’t give a fxxx. First, take them out your business line sign. Woman working inside forgot the customer service very important, bad management. I hope future branch manager go to fix the problem.????
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September 2023 by Scott King
Terrible customer service! Stay away. Employees standing around while line is full of people. Most of the time it’s only 1 teller! Beware!
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August 2023 by Alexis Palmer
This location has horrible customer service! D. Jackson is not a good representation for this company. They weren’t of any help and every employee had an attitude. 0/10 do not recommend
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June 2023 by Nasieem J.
Always an atmosphere of kindness, professionalism, and welcoming. I am impressed with management and the morale of this location. Love BOA Camp Creek.
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May 2023 by Kayanise Harris
Eric Simon was such a great help! If you need banking assistance please stop by and see him. Pleasant, well informed and amazing hospitality! I will return because of him !
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April 2023 by Amy V.
I am surprised to see all the negative ratings. I made an appointment for estate services. Duan came over to ensure I had everything I needed, which I did not. He let me know what I did need, how to do it, and helped make an appointment for me when it was convenient for me. When I came back, I worked with Natosha who was very kind and attentive to my needs. Everything thus far has gone very smoothly and in accordance with the timeline they gave me. Both Duan and Natosha were friendly and knowledgeable. No complaints from me.
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February 2023 by Jason R.
Nothing ever works at this BOA. From there being limited functional atms to the tellers always seeming to be on break. The after hour card reader sensor for the atm doesn't even work
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February 2023 by Tyson Love
I went to this location this morning at 9am for my appointment to open a new account. The guy named Duan Jackson who came in the room with me and the female who was working on opening a new account. Duan Jackson threw an attitude at me when I asked nicely to hand sanitizer the female's hands before touching my personal items and even no mask. I told Duan Jackson that he will be reported to corporate office and walked out.
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February 2023 by Kenya Benton
WORSE BOA EVER!!! Service is slow & staff are ghetto & rude!! I would NEVER visit this location again!! Been in line 26 minutes to make a withdrawal from my account that can't be made from the ATM.
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January 2023 by Tyson ..
I went to this location this morning at 9am for my appointment to open a new account. The guy named Duan Jackson who came in the room with me and the female who was working on opening a new account. Duan Jackson threw an attitude at me when I asked nicely to hand sanitizer the female's hands before touching my personal items and even no mask. I told Duan Jackson that he will be reported to corporate office and walked out.
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December 2022 by Niyah White
I have been a customer for a while now! I went to the branch on Campcreek. KAWANDA was very rude to me. She cut me off and walked off on me numerous times after I had already been waiting for her help. I will never ever come back to this branch because of her nasty attitude. If she doesn’t like her job she should get another one.. Horrible Service!
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October 2022 by Adrienne Rodgers
I’ve been to this bank twice a week for the last four weeks. There has been the same pile of broken glass at the drive of ATMs every time that I come. This glass makes the bank look unsafe and unattended to. Certainly the bank knows that this pile of glasses out there. However, they don’t seem to care enough to sweep it up. The parking lot is also laced with trash.
