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November 2023 by Audrey Lin
Bavarian Imports have been amazing to work with. They were quick in responding and in diagnosing the problems I was having (I was having a lot of problems – serpentine belt, battery drainage, tire pressure, etc.). At Bavarian Imports, Mario and Corey have been incredibly efficient and patient. Though it is obvious that I am not a car person, they took the time to explain the technical problems that I was experiencing to assure me of the repair process. They had also informed me which repair options they considered a lower priority/unnecessary and which ones I absolutely had to get done, whether in their shop or somewhere else. When I finally brought in my car, the actual repair time was reflective of the quoted time. Thanks so much for your wonderful and timely work!
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November 2023 by Cynthia Terry
I give 4 stars because they didn’t fixed the issue I were having. They noticed another problem my car had and fixed that problem which I’m thankful for.Riding around with a faulty bulb light on is irritating.It would’ve been nice they fixed that problem too. Cory and Mario were nice to me. I don’t have nothing bad to say about this business.
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August 2023 by Diamond B.
Bad customer service . You asked them a question they get irritated quickly .. mane Mario perhaps
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August 2023 by Stephanie Osier-Tierney
Taking the car to the shop it's always nerve-racking for me. The perfect opportunity to get screwed out of a lot of money and it's one of those things that as a woman I expect. But mark and Corey and their team? No these guys are truly the angels of their craft. First thing I noticed is the fact that when they scheduled my car to come in that was my car's time to be worked on. It didn't sit for days on end with nothing done to it. They immediately began working on it and when I asked for an estimated time it would be done not only did they exceed that expectation but they completed my car ahead of time. Which to me means that they allowed for extra time when estimating just in case. That's something that I've never experienced with a car shop. They tell you one thing and keep pushing it back further and further. The last key point is their attitude, their vibe and the energy they are putting out into the universe. These guys truly care and are here to help. I've never been so blown away from a car experience. Mark and Corey et al, thank you for taking care of my lifeline and for adding back a little more faith in humanity.
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August 2023 by hayden schoewe
This shop completed ripped me off. Charged me over 450 for spark plugs and are trying to bill me close to 2000 for problems that my partner and his mechanic have looked at and addressed. Would not go here under any circumstance if I were you.Service: Electrical
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June 2023 by HonorH
Jabari was extremely helpful and took care of me in a timely manner, will definitely be back!
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March 2023 by Daniel Humphries
I have a Lexus and I take my car here for everything. Honest and timely service and the pricing is great! Will definitely be back! Make sure to ask for Mario or Corey.
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February 2023 by Jameria H.
If I could rate them zero stars I absolutely would. Mario is nasty. I recieved a $7,000 dollar bill and when I began to ask questions pertaining to the "additional testing" on my vehicle he became irate and got very nasty with me. DO NOT TAKE YOUR VEHICLE TO THESE PEOPLE! Very disheartened by the experience because I hoped to do business with them. Horrible customer experience. 0 out of 5!
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December 2022 by Khalil Johnson, Sr.
I've been coming here for over 20 years. They are friendly, professional and always charge a fair price. This independent shop is the best in Atlanta for BMW service.
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November 2022 by Sanah Goheer
What a joke this place is - here’s some detail below that will help anyone considering using these guys.Quoted 5 hours of work plus almost 30% higher mark up from multiple other dealers in Atlanta area. The next shop did the repair, which it didn’t even need to be replaced, only cleaned and resealed properly in less than 2 hours and didn’t need a new part.Absolute ripoff. Have used these guys in the past not knowing that they have audacity to rip people off this way. Easy to do when they see the $$$ of car you drive. Luxury car owners - take it elsewhere to an honest shop.Service: Auto engine diagnostic
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July 2022 by Dan Bryan
Giving a review from mid-May, 2022. Corey and his team did a great job of giving me the honest diagnostic on a car that had work done by a competitor, also on Howell Mill Rd. Contrary to the competitor, Corey was up front and honest and a pleasure to deal with as we determined it was not worth the money to try and repair the car that was not fixed by the aforementioned competitor. Honesty in the car repair business seems to be rarity these days. Thanks Bavarian Imports!Service: Auto engine diagnostic
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May 2022 by Dominique La
Phenomenal experience from start to finish. Was referred to this shop and I am glad it was a great experience. Andy and Omar delivered from start to finish. Thank you for taking care of my vehicle.
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December 2021 by Benjamin Dashiell
I had 1 ignition coil replaced on my BMW at Bavarian Auto off Howell Mill.A previous ignition coil replacement at my preferred German auto shop charged me for 1 hour of labor. At Bavarian, they charged me for 3 hours of labor for a task that only takes an hour!! When asked why I was being billed for 3 hours of labor, I was told that it was decided by the shop manager. Sad to say, I couldn't get a fair answer and will not be coming back to this shop. Good luck to everyone who decides to go here. Hopefully you are treated more fair than I was.Service: Engine repair
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November 2021 by Sean Jermal Sr
There's a wait and it's only because they have excellent service with reasonable prices... I wouldn't trust anyone else with my foreign car other that the dealership...
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November 2021 by Andrea Davis
This was literally the best experience I've ever had servicing my car. Alphonso, Mario, and team are wonderful, affordable and reliable. I will never take my E350 Mercedes to the dealership or another shop. They have a customer for life.Services: Oil change
