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January 2025 by Flizerina (FlorencedaArtist)
The tellers here were very kind and helpful
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September 2024 by Keith Wilkes
Spelled my name wrong on my account and debit card, sent the wrong debit card when ordered the Delta rewards card received a regular card, played on her phone and Apple Watch texting the entire time…
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September 2024 by Haley Friel
“out of stock” of the plastic, temporary debit cards…….
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August 2024 by Johnetta Ferguson
Monica was very helpful and friendly! Thanks Monica.
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July 2024 by Omid Jaimand (All in One Automotive)
Very responsible employee’s and great customer service, been coming here for business deposits and always seen great attitude from the employees, Thanks
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February 2024 by Shirley Mcqueen
Thanks for the excellent customer service ? keep up the good work! ?
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February 2024 by Rachel Lopez
Thank you truist bank branch leader,Clinton, Thank you MILAN.You guys were wonderful took the time needed to help Me sort out my accounts I will definitely be coming back to this branch.leaders ND staff members were not nice to me. But never the less I'm blessed this bank has great ND wonderful staff members ?took care of me she is great went out of her way ND made sure my meets were meet
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February 2024 by Nikki
No I know why it’s has low reviews just go to the one on S Cobb. I’m surprised this building is even here basic banking isn’t even in service. Waited 10 mins to watch plp on their computers in cubicles. The front area plp were fine but clearly the bankers in the back are doing something else than helping customers. I suggest using the drive through they serve that faster.
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November 2023 by Nicole West
I came into the bank needing proof of residency for a car loan and Whitnee was able to help us within minutes. She was very kind and so were the tellers.
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November 2023 by Deon Coast
I came to Trusit Bank at cobb galleria and Whitnee was very helpful with helping me find a document that no one would help me find at any other branch I will definitely be coming back here to handle my banking business from now on
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October 2023 by Cas Small
Whitnee Clark was great very informative great personality
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July 2023 by Nikki “coolkid13”
No I know why it’s has low reviews just go to the one on S Cobb. I’m surprised this building is even here basic banking isn’t even in service. Waited 10 mins to watch plp on their computers in cubicles. The front area plp were fine but clearly the bankers in the back are doing something else than helping customers. I suggest using the drive through they serve that faster.
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June 2023 by native lips
Wow I came here at 1149 I deposited 2,000 check I first dealt with a man bank teller he had good customer service then all of sum a lady pop up she was so rude towards me when I ask her how much release back to me her reply was look, u can go look that up then she yell I'm the only one here which that wasn't my business to know. I'll never go back to this branch she need more training I would have never told a bank customer I'm the only bank teller wow scary
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March 2023 by Vai Breeze
I had to give one star because there was no option to zero star. This branch has poor rating for reason. A financial institution has two star rating is a big problem. Jamez helped when I went to this location. Although he wanted to try his best, he didn’t have enough confidence to make decisions on own. He called the customer service to confirm on what he should be doing and customer service said there was no ‘Yes’ or ‘No’ answer, and their answer was ‘up to the branch’. Finally he decided to do what he supposed to do and reached out to his manager for override, but she didn’t want to move and come to the office. Instead she told him to change the account type. I left with a big disappointment. Now I noticed that my account type has been changed even though I didn’t authorize it or even notified. Clinton is the bank manager! Worst banking in my opinion. Better off with going something else.
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February 2023 by M Myers
The recently merged SunTrust in BB&T now Truist, has had some tough challenges, but it's starting to come together. A little bit of patience and a good team at this branch on Cobb Galleria Parkway.
