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August 2022 by L. Harris
I absolutely enjoyed my treatments with Charetta Oliver at this location. I suffered some minor injuries from an car accident that occurred a few moths ago. Charetta knew exactly what to do. She challenged you and make sure you were doing your homework. I always felt better after my sessions along with doing the home workouts. Everyone in this location is always so pleasant and welcoming. And the check in process is always a breeze. I highly recommend this location! Tell them their favorite Saints fan sent you! :)
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August 2021 by Debbie Arogeti
Highly recommend these guys! I had surgery on my foot and I wasn’t able to do anything, so my doctor recommended physical therapy. I wasn’t sure what to expect but I was eager to get back to normal. When I first hobbled in, I was cheerfully greeted by Alexis and then Charetta began my treatment program. Over the weeks I saw both Charetta and Payne and I began to make a lot of progress. Now I’m able to walk without any problems and I even began hiking again. If it wasn’t for the team (Charetta, Payne, and Alexis) I would still be struggling. I’m extremely happy with every aspect of my treatment plan and know I would not be where I am today without their help and guidance. I cannot say enough about how much they have helped me get my life back to normal! They are truly the best of what’s around!
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July 2021 by Hannah Elkins
Highly recommend this place! The environment is always so welcoming and caring. Always loved being greeted right when you walk through the door! As a nurse who leads a strenuous work ethic, a knee injury is never a good sign. After a few sessions here I started to feel stronger and increased flexibility in my knee. Charetta was amazing! She always listened to what seemed to be bothering my knee, and always had a solution! I am so appreciative of the Benchmark- Briarcliff staff, and I am happy to say that my knee has returned to baseline!
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July 2021 by goomycat
My orthopedic recommended Benchmark after a knee injury. I had experiences in the past with physical therapy, but nothing came close to the personalized, professional services provided by Charetta Oliver, who is also the Clinic Director at this location.From the time I first hobbled in, to when I literally side-stepped out of the place at the end of my last session, Ms. Oliver guided me to recovery, tailoring my PT to better assist me in being able to complete my physical work tasks after I left my sessions.I started looking forward to my sessions with each improvement.Ms. Oliver is just brilliant at responding to her clients, being ever vigilant and correcting bad form, and encouraging good, positive attitudes. She worked wonders with my pessimistic disposition and physical uncoordination. I learned a great deal and can still hear her voice when I walk, concentrating on good form and now am less prone to injury.This location is immaculately clean and super-friendly. Alexis, who has a great sense of humor, manages the office and is ever helpful to clients and co-workers alike.You cannot help but notice how everyone is treated with respect and provided unrelenting encouragement.Do not hesitate to make an appointment here should you need physical therapy. You will definitely be in great hands!
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July 2021 by Chad Prosser
This is the first time I’ve ever gone to physical therapy. I wasn’t sure what to expect. My left knee had been bothering me for some time. The orthopedic doctors told me over the years “you have arthritis and will need a knee replacement eventually”. In other words, just live with the pain until you can’t. That wasn’t really an acceptable option to me. I asked my primary doctor for a referral to PT. That connected me to Cheretta. She is so skilled in her job. I went from being unable to walk to the end of my block to now being able to walk for miles, ride a bike, etc. I have my life back. This was worth the time. Thank you so much for the care.
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July 2021 by Erica Nelson
Charetta Oliver DPT is awesome because I have felt better every since I started and completed therapy I think Charetta knows her craft, well. Alexis is also very personable and handles the front and back office very well she is a solid performer in my view I definitely recommend this office
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January 2021 by Karen Fitts
After a car accident I was sent by my doctor to Benchmark Brighten Park.I found the staff there very helpful and knowledgeable.I worked the program they planned for me and gradually my focus came back and my body started to heal from the injuries. They were very patient with me and gave me various exercises to do at home, alsoEthan Jackson and Khoi Nyguyen both trained me on the exercises and their styles complimented each other. I had to do the work to get well, but it was worth the time and effort.
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December 2020 by Mahogany Hanks
I had an amazing physical therapy experience at BenchMark Physical Therapy! Ethan was awesome at informing me of how the different techniques and exercises were improving my injury. Alexis, the officer manager was amazing at helping me understand my insurance deductibles and payments for my appointments. There were no surprises! This location have awesome, flexible hours that are manageable with my work schedule. More than anything, I've had great results with the healing of my neck injury and it was a fun environment. Highly recommend!
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December 2020 by Romaine Lynch
Great service and attention to detail. They truly show love and appreciation to their customers at the newly opened Decatur location, they are very hands on regarding your specific needs and ensure your success in your healing process. Please go see Krysta, Cheo and Bianca for great care. I highly recommend their location for awesome care.
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December 2020 by Caroline Kirk
This place is absolutely wonderful! I came in limping and left feeling stronger than I’ve ever felt! The staff is all so kind and incredibly talented. Khoi, Ethan and Alexis are not only extremely helpful, but they are also genuinely good people. They cater to your specific injury and challenge you every session (in the BEST way). This is THE PLACE to go for physical therapy! :)
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November 2020 by Ana Soto
I absolutely loved this place! Ethan is very good with his patients. The customer service was amazing and the quality of the therapy is very great too!! They have good resources for pain management, stretches and strengthening exercises to do at home! I wouldn’t have made the progress i made anywhere else. :)
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November 2020 by Ray Marchant
Ethan Jackson is a rock star! I went into BenchMark Physical Therapy after surgery with a prescription for PT. I had several issues going on that were causing me a lot a pain and weakness. Ethan was patient, knowledgeable, and the key force in my recovery. He is an outstanding PT and one that I would highly recommend to anyone. Alexus at the front was also patient and tenacious with my insurance company and scheduling. Kudos to Ethan for giving me my life back without pain!
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November 2020 by Ray M.
Ethan Jackson is a rock star! I went into BenchMark Physical Therapy after surgery with a prescription for PT. I had several issues going on that were causing me tremendous pain and weakness. Ethan was patient, knowledgeable, and the key force in my recovery. He is an outstanding PT and one that I would highly recommend to anyone. Alexus at the front was also patient and tenacious with my insurance company and scheduling. Kudos to Ethan for giving me my life back without pain!
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September 2020 by Rhonda Felton
Ethan was a joy to work with and I truly appreciate his push to get me back to working standards. I would recommend anyone to go see Dr. Jackson to get better physically. Awesome experience!
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September 2020 by Atsumi Davies
Ethan is amazing! He is very supportive, all while challenging me to become better. His help was vital to my quick recovery.