Benjamin Moore - Briarcliff Paint is praised for its excellent customer service and knowledgeable staff. Ed, in particular, is highly appreciated for his help, patience, and willingness to stay open late to assist customers with selecting colors and other needs. Customers find the staff friendly, helpful, and experienced, with one mentioning the older gentleman’s skill in matching difficult colors even during challenging times like COVID-19. The store's team is accommodating, even when customers return for color adjustments or testing samples throughout the day. Overall, the staff’s helpful attitude and expertise create a positive shopping experience, making it a trusted place for paint needs. The store offers good products and outstanding service, earning high recommendations from satisfied customers.
Dave was the older gentleman attending the store, he was very kind and helpful answering my questions. Highly recommend them!!
September 2022
Great service.... The older gentleman knows his paints. He was able to do a difficult match even though the base for that color was unavailable due to covid. AND he did this for us happily! Good product, good Service
September 2021
Staff was very helpful and friendly. Made my decision making very easy with their knowledge. The manager is super nice.
