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December 2023 by Michelle M.
Well stocked. Understaffed. Not customer focused. 3 cashiers line into the walkway and one cashier decided to stop and chat while doing recovery.
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November 2023 by Angela Mims-Terry
This place has a great price for clothes and coats. I really like this place. I've been shopping at Burlington coat factory for years.
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November 2023 by CELISA WYATT
It was good the just don't have enough cashiers and baby no bags they put my stuff in trash bags after i spent $500 in there so when i went back i ask did they had some store bags.
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September 2023 by Tastey Tango
I just didn't like the fact that the cart locks at the door l. so you have to grab all your bags. But I do understand with the new way theifs are doing things these days. Very polite cashier's and workers you are always goes above and beyond to help with any need you have they show instead of just directing you
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August 2023 by trainstar5
I love they have a good aray of products all under one roof. Great prices and plenty of parking. A very good go-to store.
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July 2023 by Tracy S.
If I knew they would have charged my card 5 times for 1 purchase, I never would have purchased at all. I get home and my card says 5 pending payments then when I called them first I was hung up on after asking for a manager to see why I have these charges. Then I call back and spoke to Camille who by the way rung me up said she was a manager, but was too busy to see how to take off charges or she couldn't, then she transferred me to her manager who was very rude and asked for my information: name/phone, etc and all I did was ask why because they didn't have this info all I have was a receipt. She got very irate for a QUESTION and said well I can't help you then go away bye, hung up on me. I really could not believe their unprofessionalism. Then another thing my shorts are too big because they use the pandemic as an excuse to not let you use their dressing room when we all know they are not concerned because NONE of them had on masks if they were worried about it. I won't be returning :( 0 stars if I could.
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June 2023 by Sandra Banks
Great selection with awesome prices. I was able to purchase 6 Father's Day gifts and 1 Birthday gift for less than $100. I was in shock when the cashier rung me up.
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June 2023 by del car
Didn't have what I was looking for. I did find some other items I was looking for at very reasonable prices. I always like shopping here. Convenient parking, handicapped friendly, easy to shop, public restrooms.
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June 2023 by Valerie Golden july007
Paisley Park, this is my first time here.It's beautifully sad. ?
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April 2023 by Princess Lonnie
Horrible horrible horrible wait times. Been in line for almost 45 MINUTES just to check out. I should've just went to Ross or Marshalls at least they would have staff that aren't lazy and who WANT to work. Why only have one lane open on a SATURDAY. the busiest day as all retailers know this. This is a disgrace and I don't want to spend my money any more in an establishment with horrible employees and staff
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April 2023 by ToniaL
I love Burlington but this particular location consistently shows very little respect for customers who come to patronize the location. Yesterday evening an announcement was made around 8:30pm that cash payments would not be accepted after 9pm! What??? What kind of business is this??? It would be simply better to post, "No Cash Accepted" on the door rather to arbitrarily make such random announcements and catch customers off guard. It appears management is more concerned with leaving at close time than taking care of the customers currently doing business during business hours. The checkout line was ridiculous! When I got in the long line to check out, there were only 2 registers open. Shortly thereafter, the manager made her last "no cash" announcement before closing one of the 2 registers and leaving the line. Meanwhile, customers wait....and wait.... and wait for their turn to have the great honor to purchase from Burlington Camp Creek. Horrible... Absolutely No Respect for customers' time! The cashier was snail slow working with no sensee of urgency to get customers in and not. There was a female employee fiddling with hangers at the side of the only working cashier. I asked that young lady if someone else was available to open another register to move the line along. She promptly told me, "No" and that she was off. She told me that mangers were already aware of the long lines....that there had been 30-minute lines all day...that they don't care because they're not doing anything about it. WOW!!!! Unbelievable!!! I asked her to call the manager. She refused, saying she was counting money. I asked for regional manager contact information. She told me she didn't have it and directed me to call Burlington Corporate office to voice my complaint. Really, Burlington Camp Creek, it's time to drastically level up on customer service
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April 2023 by tatnai w
I went looking for a business suit. I didn't find any, but the had several nice pieces. They lost the key to the fitting room
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April 2023 by Keke Lewis
I’ve been shopping at Burlington for over 20 years and have never encountered the level of disrespect and unprofessionalism that I experienced today. One hour after our purchase, my husband and I returned to Burlington to return a $30 blanket, it was too short to lay on our oversized king bed. Precious greeted us with the worst attitude and constant eye rolls, she then attempted to decline our return. After going over the companies policy with her, she took the blanket, yelled some obscene words and sling it on the back counter. She made me feel super uncomfortable. She refunded our money and we went back into the store to find alternative bedding that fit our needs.We later returned to the counter to check out. Precious kept walking over whispering to our new cashier. The cashier then advised us that all comforters are final sale )with or without a receipt).The employees at this location are beyond rude and ghetto!No other Burlington in the city is harassing customers and making up fake return policies!Why are the employees here speaking rudely to customers and walking around without their name tags on?This is an example of why people avoid urban areas!Poor management clearly exist here!Lastly, Precious should not be in a customer facing role, she is a way too unprofessional and condescending!!After reading the reviews for this location, I agree that the women at this location are: unfriendly, unprofessional, have mean demeanors, and are running customers away!
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April 2023 by Paulisha Bartlett
Been waiting over 15 mins in line 1 register not open with rep eating ice, the line is long. Register 2 open an 5 but they are overwhelmed
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March 2023 by trainstar5 “trainstar5”
Burlington is always a good place to shop. Great prices and good quality items. Clean and spacious. Good customer service.
