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July 2023 by Harmoniah Carter
Terrible long hold at this branch. Poor service. Patricia female banker was not welcoming in fact she was unpleasant and a bit rude.
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July 2023 by Cindy Tieu
before walking in, it was just overall a welcoming environment! but patricia specifically helped me and was so kind and efficient :)
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May 2023 by Farina Jahan
Went in today with my coworker to wire her closing day funds and Raegan was so helpful and so cheerful and friendly!
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October 2022 by Krisana Mohamedi
Horrible service, they’re not a full service branch and it doesn’t say that online so please avoid. The person helping me didn’t know what he was doing and was constantly going back-and-forth to a different person to ask questions, I might as well have dealt with that person directly. When I did go to that person the guidelines that they have at this branch versus online and the other branches are very different, not consistent customer service with a Chase brand. Very disappointing as a Chase customer.
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August 2022 by Emilie Cunning
Brian was very helpful with helping me to set up a new account after moving here from the U.K.
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May 2022 by Kendall Turro
Brian was so helpful walking us through all the questions we had opening up a new account. Their very friendly staff and makes these processes less stressful.
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April 2022 by Erick Salgado
This location is pretty useless. You can’t do anything without prior appointment. No tellers. No Drive thru either.
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February 2022 by Krisana Richard
Horrible service, they’re not a full service branch and it doesn’t say that online so please avoid. The person helping me didn’t know what he was doing and was constantly going back-and-forth to a different person to ask questions, I might as well have dealt with that person directly. When I did go to that person the guidelines that they have at this branch versus online and the other branches are very different, not consistent customer service with a Chase brand. Very disappointing as a Chase customer.
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December 2021 by Hydrick Harden
This is a “digital” branch - no teller line and no drive-thru. It’s useless for most typical bank branch functions.
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December 2021 by tom walker
branch is worthless now, no tellers or way to do cash here. why even leave this place open? or why even bother having chase at all
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May 2021 by Irving Jones
After ten years with Chase, I am now questioning my loyalty. Last week, I entered this branch to exchange 20s for 100s. Was this possible? No--it turns out that this branch is "cashless." I was told that I could just deposit the bills into the ATM and then withdraw it in 100s. Was this possible? No--that exceeds the withdrawal limitations set up by Chase. Fast forward to today--another simple transfer made impossible by this branch. I withdrew $400 from one account to deposit it into another. The ATM gave me 100s. When it was time for the deposit, I was greeted with an error message saying that one of the bills could not be read. The exact same bills that the ATM dispensed could not (or would not) be read while trying to make a deposit. In any other situation, I could walk up to the teller and have everything sorted out. But was this possible here? No--again, this is a "cashless" branch. While having a "cashless" branch might work on paper, it does not work in practice and actively harms banking consumers. I will not be visiting this branch again, and I am looking into finding another bank altogether.
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November 2020 by Precious Sanders
Stated they were not a full service branch and couldn’t take a deposit through a teller, I explained I needed to make a large deposit and atm wouldn’t be an efficient way to do so, they suggested I go to another chase. Very inconvenient, what bank doesn’t take deposits via teller
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November 2020 by Longde Jin
Very efficient and knowledgeable. Shoutout to Brian Vercel
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March 2020 by G S
Only used the ATM here a few times, but I'm always greeted by a friendly young lady anyway!
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September 2019 by E Perry
My family has had a great experience with this bank since they opened! We have multiple accounts including ones for our teenagers, and the staff has been beyond helpful on every occasion. At this point, I wouldn't bank anywhere else!