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April 2024 by Danna Donaldson
Fast service food was good
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April 2024 by Matt Freeman
When I travel for work, I'll usually eat one meal at a Cheesecake factory just because I know I'll always have a consistent product. It seems I found the one version of this restaurant that fails.I ate here the first night of my work trip to Atlanta. It was super convenient as it was in the mall that was attached to my hotel. I went early, and was seated immediately. My waiter was prompt, took my drink order, brought me my drink, and said he'd be right back. He showed up thirty minutes later and admitted he'd forgotten about me. He took my order, and gave me a bowl of soup to eat while I waited for my now long overdue meal. When it arrived, it was a disappointment. I have had the Cajun Jambalaya Pasta many times and always enjoyed it. This version was awful. The spices were all muted and it was quite bland, and the pasta in the bottom was all stuck together in a large clump, like it had been sitting in a pot after it was drained.I decided to give them one more try before I left, since I was there a week. I was hoping it was a fluke, but it wasn't. This time, I ordered the Spicy Cashew Chicken and was again disappointed. The chicken was dry and overcooked, with very little sauce, leaving you with dry rice and overcooked chicken.When I travel back to our office in Lenox, I certainly won't be going back to this location to dine again.
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April 2024 by Wayuu Atl
You definitely can't go to Lenox Cheesecake. An hour waiting in the restaurant for an order that I placed online, 4o minutes before arriving. The food was delivered to me cold and SALTY!!!! You definitely have to go to perimeter if you want to enjoy cheesecake factory. There are no photos because I had to throw away the food.
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April 2024 by Makken Yu
Me and my bf worked at the fine dining restaurant, and I had an experience w working at Olive Garden so I know how serving works.Our server, Tiff with short curly hair curvy body, she took care of us. She asked me if we ready first but we wasn’t ready and I asked where is the drinks at the menu she walked off.Background story, never visited here before, my bf does. I heard good things about it so I was excited.She came back again, we weren’t ready cuz idk here and ordered drinks.I want to bathroom no papers so I had tell everyone to use hand paper instead.Came back to my table, my bf said TIFF came back to ask drinks again.Ok. We waited 10min for her, and she finally give us a drink.I worked at the resturant where it gets busy busy and fast pace, when I asked host the table was empty, so it wasn’t busy plus it was 3pm. This is ridiculous. As a server myself, I would never treat my customer and wait for drinks. Drinks wasn’t even cocktail it was just regular sweet tea and lemonade. So why did it took so long????Leaving 1 star for poor service and leaving no tip. We usually give big tip.The manager took care of us, I told them what happened. I was concerned first bc he didn’t seem he cared but he came back giving us free desert w sweet smile. I wish he was our server. I would dif tipped him $50. Lol
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April 2024 by Nadia Small
I had to wait 45 minutes for a curbside order this time around. In the past, I've had perfect success. This time, after calling and being told "okay we will bring it right out to you" I didn't see an employee for 30 minutes. Then one walked by and told me curbside was closed that day. Nothing on ordering told me that and the store didn't tell me that when I called. I'm in a wheelchair. I can't just change my plans and find parking when I was expecting to pick up curbside.Wheelchair accessibility: They might not offer curbside that day, not tell you, and make you park and go in after you've ordered and paid.
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April 2024 by RUBY HERRING
Cheesecake was delicious
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April 2024 by TONY ROBINSON
Had a meeting here to go over some contracts. Worked out perfectly ? since we were already there. The staff was doing a very good job from the hostess to the servers that came with our food. Very Nice.... Pleasant.....
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April 2024 by VanDella Menifee
Great food. Great service. Great location. Pleasure spending time with Princess Karen and Duke Ray ChatmanParking: No problemWheelchair accessibility: Accessible
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April 2024 by Brandon Jones
The service there was horrible! It was more about time than anything. Me and family got there at 11am 4/14/2024. We ordered and it took almost 45mins for our food. There were couples that sat after us, received their food and left. I counted atleast 3. How you get there when the doors open and never get service in a timely manner. I ended up telling my wife and children let's go! NO EXCUSE! The waitress we had was great can't really blamed her. They let me talk to a manager but it was all for nothing! The crazy thing is I still tip the waitress $20 and told her personally it was not her, even told the manager don't reprimand her. I am a store manager myself so I talk customer service seriously.. We live in Lawrenceville and our Cheesecake Factory is nothing like this one. Never coming back. I wish I could give them 0 stars.
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April 2024 by Orlando Miller
Wonderful place
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April 2024 by Lisa Knowles
Shrimp Alfredo was mushy, and over cooked. The waiter was decent, but over all if I could I would rate this restaurant -stars
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April 2024 by Janine Rhodes
Always great food
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April 2024 by Lawrence Romero
always good
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April 2024 by ProActive Kemp
Nice spot for a first date. My wife and I visited recently and we had a great time. 21 years strong!
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April 2024 by Tuan Nguyen
Menu has a lot of options, but foods are just average. The service was fast. Staffs are helpful. Parking is convenient. Cake are good.