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March 2024 by EL OZO
DRIVERS BEWARE STAY AWAY FROM THIS SHIPPER THE PAST REVIEWS IS CORRECT U HAVE BEEN WARNED.THE RATE SUCKSSS THE LOADING TIME IS UNBEARABLY TERRIBLE THEY WILL RUN UR HRS UP. I WILL NEVER AND I MEAN NEVER AGAIN RETURN TO CHEP TO LOAD AND EVEN IF U MANAGE TO GET DETENTION PAY U BETTER CROSS UR (T.s) AND DOT UR (I.s)IF U HOPE ON GETTING DETENTION PAY
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February 2024 by Eugene Crawford
A great job
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January 2024 by Kristie Bryan
I didn't have any issues here. They put me on a door right away and started loading me 5 minutes later.
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January 2024 by M
Checked in at 8, 12pm off the door , gentleman explained they were short staffed down the end of the building, but clearly saw them loading all the other trailers down the other end. TERRIBLE PLACE, dont take a load here
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November 2023 by Ralph Boyer
Checked in at 8pm for 9pm appointments. Got a dock door at 8:30pm. Off loaded and checked out by 11:45pm. Wasn't too busy, there were about 3-5 trucks when I arrived. Everyone onsite was friendly. Giving 3 stars for the time it took to unload as well as for the trash left in trailer from their load.
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September 2023 by Antanea Mitchell
Think again about delivering a load here. Driver had a 9am appt and did not leave the facility until 6:30pm. All the broker (Best Logistics) wants to do is pay $150 for a layover that caused us to miss our next pick up because driver was held there all day. Avoid at all costs unless you want to be stuck there all day.
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September 2023 by Rosheridan Baker
They are now on my "do not book lost"!! If I could give them a "0" i would. What's the point of having an appointment time if you are not going to adhere to it. Been here over 2hrs and don't have a door. Hell will freeze over before I ever come back. Not to mention the staff in the inside and the switcher outside are rude af and on top of that imma have to cancel my next load because I'm not going to make it on time. Avoid this place at all costs!!!
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August 2023 by Jayla Jones
Worst company to work for. The management team has thing called the buddy system and they are the worst. The point system is horrible! They want you to put the company before your family and health. The plant supervisor talks crazy to everyone. Yelling and saying call HR they ain’t going to do nothing to me in addition Kim the assistant supervisor calls the staff ghetto and other rude words. The work environment is toxic. They lie about your hours and don’t pay you the correct amount. Women are harassed by the management team and nothing is done to them. They will fire you without consideration to any facts! If I could give ZERO stars I would
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August 2023 by Alex Y
Stuff is unfriendly, switchers on the yard extremely rude. Before you arrive dkhead switcher screaming that you should backup to parking spot, than you should go to office, than check in in the kiosk, guess what kiosk means... It's tablet on the wall. Than you have to wait for sms than put your trailer on the door, disconnect your tractor, and wait. And it's all in tight space.
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June 2023 by obaidullah saeedi
Truckers don’t do business with this company, I checked in at 4:00pm and checked out 00:45 midnight , one of the worst company.
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May 2023 by TuttBoy Vlogs
Yard dog guy light skin bearded was very hostile and rude and very aggressive. BE ADVISED!Edit: his name is Herry.
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February 2023 by Nick H
Listen, whatever the 1 star reviews says prior to this post. You truckers better believe it. It’s time to start making these companies accountable for their own B.S. I won’t be delivering here anymore.Same way how these brokers grade us carriers on our performance to let them know if they want to work with us. It’s time we start grading Brokers/Shippers & Receivers based on their performance. This would put a lot of businesses under scrutiny!Hence, why I now see technology taking warehousing jobs!!! Hence, why I’ve seen big companies move their manufacturing oversees.
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February 2023 by Banyboy 38
Will never do business with this company again. Poor leadership, poor work ethic, poor customer service, and etc.Find another distributor.. They won't be in business too much longer the way they operate.Corporate can't care about their brand by the way the bad reviews pile up with no resolution.Truckers, STAY AWAY‼️‼️‼️
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February 2023 by Benjamin Maringa
0 starts. Appointment does not matter to them. horrible customer service. Be ready to camp here for picking and delivery.
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January 2023 by Marcus Williams
Excellent customer Service!! the guys are truly professional. They take the time to explain the process and get you loaded/ inloaded very quickly. Wonderful experience. These guys are truly the best!!