-
January 2024 by E-JandGwen Hurley
Always courteous, always spot-on.
-
December 2023 by R G
I was giving up, as usual. I usually wave off salespeople but Danielle swooped in with such an upbeat attitude I allowed her to help. And I ended up trying on stuff in styles and sizes I would never have picked, but bought 3 pair of pants that were exactly what I wanted.
-
December 2023 by Mila Spangenberg
I go to this location very often and love their selection. Tina, the store associate, is always very helpful, gives great style suggestions and is always pleasant to work with. I love shopping here!
-
August 2022 by Klaudean Moncrief
To be honest, this post does not even deserve a one star. My brother-in-law went to this location today to buy a gift for my sister and the associate that was present was unprofessional and very rude! The way she spoke to my brother was uncalled for and then to talk to his mother was very disrespectful . I will not spend my hard earned money at a place that talks to their customers any kind of way. As a business owner myself, customer service is everything. Chico's you should consider who you hire!
-
August 2022 by Christian Reid
I would not recommend anyone to attend this location. The unprofessinalism is uncceptable and very distasteful. My fiance and mother n law went into the store to browse and potentially shop. My fiance saw an item that he knew I would like and recorded a video of the item for me to see. Unbeknown to us they do not allow recording or pictures to be taken. An associate approached my fiance to advise that "we don't do photos" my fiance apologized and said okay. Instead of the associate moving on she decided to continue to repeat herself saying "we dont do that" again he acknowledged her and said I heard you. As the one side conversation continued with the assoicate still going on about "what they dont do", my mother n law interjected and said ma'am "you do not know what he was doing, he was trying to buy someone a gift", the rude associate cuts her off and says "ma'am I am not talking to you". Following that response my fiance immediately interjected and let her know that she is not going to disrespect my mother n law because shes was talking to her. He also advised that she needs to stop talking to them at that point, then left the store. It's sad to say that this type of behavior from an associate occurs especially at a store that I frequent. I'm very disappointed and intend to follow up with corporate regading this matter. I have already reached out to the "manager" Jonelle who failed to acknowlegde the incident or apologize for the unprofesionalism displayed by one of her employess. Chico's needs to be aware of the kind of people they are hiring to run their establishment because this is disheartening and disappointing. I would also like to add that additonal training needs to be held outlining what proper customer serivce is as well as customer service etiquette. The verbiage " We dont do this" is beyond unprofessional and extremely inappropiate. The proper verbaige that should have been used is "The policy of our store is that no vidoes or pictures are taken of any merchandise" . As a director/manager I am so appalled at the behavior of the associate and the manager.
-
May 2022 by Jennifer Stinnett Kirkland
I have never had such a wonderful shopping experience as I did with Sheena. She was by far the best salesperson I’ve ever had. It was my first time shopping Chico’s but bc of her, I’ll be back!
-
February 2022 by Erin Bakermans
Sheena and her team always are on point! Great service every time I go!
-
September 2021 by Dee Andrews
Beautiful store with fantastic and gorgeous merchandise. The staff was absolutely amazing and so very nice.
-
April 2021 by Sunn Flower
Denim jacket and sundress season
-
December 2019 by A Miller
Go to place for classic style. Pieces stand the test of time and surpass trends. Comfort and style when you are at work, evening, special occasion, travel or play. Jewelry that adds that certain pizzazz to your outfit.
-
December 2019 by Linda Struck-law
Food was great but service was not good
-
October 2019 by Tiffany E
Was greeted by someone not sure if employee or another customer. Never asked if we needed help, saw two employees standing at register just talking away as we were walking the store along with other customers. Definitely not considered with helping customers. Left without being acknowledged again. Will not be going back, disappointing since this is a store I like to store in.
-
September 2019 by Kay L
I love their clothes but there was a very rude older lady that was assisting my friend and I. My friend who is about 70 was helping me shop. This lady was so rude I almost walked out. She also argued with us about what was blue and what was black. I did buy clothes but I will never go back to the Smyrna Chico’s.
-
September 2019 by Pamela Moore
Good selection & markdowns, helpful staff
-
June 2019 by Janet Henderson
Loved it. Ann was super helpful
