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September 2024 by Cherie
This type of company can only be as good as their customer service. I am an interior designer and I love the convenience of having shipped merchandise opened and inspected. I used to do it myself and on even the smallest shipment, assessing damage order completeness is the hardest part of delivery. I had a client’s $6750 sofa come in with creases in the leather. This wasn’t Classics fault and was an error on the part of the wholesaler but they still took care of it. I wish I could remember the name of the gentleman who helped me. I think it started with an R. He was so polished and professional. He arranged to have a leather specialist go to my clients home, treat the leather and leave him with a guarantee on the work he performed at no extra charge. Me and my client both felt special, listened to and regarded. Bravo!
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June 2024 by Gregory Jones
David, robert, mike, ali, kollin, and porters crew were very Professional- fun put together and hardworking!! Excellent experience!!!
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June 2024 by Maria LaRuffa
Your team was fantastic! They all worked super hard unpacking, cleaning up, measuring according to the designer's floor plans, hanging mirrors and ensuring everything was correctly placed. Everyone had a great attitude and was super professional. Leroy was a terrific team leader and his team was superior...Mecca, Mike, Will, Monk and Jaday.
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June 2024 by Shannon Wagner
Great service!
Leroy, Mike, Meka
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June 2024 by Allison van Ee
Classic Design really sets itself apart in logistics, customer service, and professionalism. As an owner of an interior design firm, partnering with companies you can count on is incredibly important! Leroy C., Michael S., and Meka displayed this level of professionalism I would expect from Classic design. They were incredibly polite and efficient.
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May 2024 by Betsy McBride
Leroy C.
Michael S.
Marquice
Meka
Nate
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May 2024 by Lelanie Farris
Leroy, Michael and Meka were amazing !!!
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April 2024 by Susan Frye
Robert and Brandon were the absolute best ! They delivered my furniture wrapped with so much extra care. Delivery was fast and friendly ! Well done ! I am a happy customer❤️.
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April 2024 by Dana Durrett
Amazing move job. Quick; kind; prompt. Highly recommend Michael, Robert, and Brandon. Classic is the best.
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April 2024 by Carol Head
Classic Design Services makes the difficult time of moving less stressful. From the consultation stage to the actual day of moving we were secure in knowing that our precious home furnishings were in good and caring hands. Thanks Billie, David, Michael, Ken & Franklin.
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April 2024 by Meredith Camp
Leroy and Mike are the dream team!
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April 2024 by Kristen Lewis
Crew Chief Leon and his three assistants moved my heavy office furniture from my downtown office building (after hours) to my new home office at the top of a narrow flight of stairs the following day. They tackled the logistical challenges masterfully! Classic rocks!
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April 2024 by Beth Lehman
If I could give them 10 stars I would. This is long, but if you need an all-star mover for a unique situation read on.
All I needed was mover to move two pieces from my grandmother's house in Columbus, GA to my house in Atlanta, GA. Granted one was a piano and the other was a console with inset stereo from circa 1970. I was too small of a move for a moving company and to my surprise even a local cross-town moving service would not help me. Until I called Bulldog Movers. They also could not help me but led me to Billie and the team at Classic Design Services. Did I mention I needed it moved in 4 days? Brandon with his partners Vince and Robert met me in Columbus and loaded up my piano and console, and a table, and another table, and some plants, and some boxes. See, my grandmother had died and I unexpectedly picked up many more relics along the way. No problem for the guys, and without a single complaint they had an almost-full truck. Back in Atlanta, they unloaded, made sure everything was exactly where I wanted it. May I also say the communication was top notch. They shared their numbers from the beginning of the trip so I always knew where they were. I may have them move my piano up the street and back just for old times sake! Please use this company....maybe you have a plant to move, or a box, or a table, or a .........
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March 2024 by Genevieve Ray
We purchased five pieces of furniture from Matthews Furniture here in Atlanta who use Classic Design Services for storage/ delivery. Three out of the five items ordered arrived to classic around July 20th and were scheduled to be delivered to me on July 30th. When July 30th came 1 out of 3 pieces actually showed up even after receiving a call confirming all three items. The one piece that actually was delivered was damaged during delivery, Classic sent out a furniture repair person to touch up the item but the two door jams that were also damaged remain. So I call to find out where my other two pieces of furniture are and after a terrible time trying to get a hold of them they tell me they are on a one of the many trailers outside of their new warehouse. Okay great. They were unable to actually find these two items until August 20th! Finally. So now my two lost items were found, and I had one additional item delivered to classic from my original furniture order. Received a call Monday August 27th from classic, set up delivery for Wednesday August 29th. So August 29th (today) delivery window between 1-5pm. Even received a text from the designer from Matthews to check in on their scheduled delivery for today. WELL, it is currently after 6:00pm and I haven't heard anything from the company even after calling and leaving a voicemail during their business hours.
EDIT: Still 1 stars but an update because we recently moved from our last home that classic delivered and put together a canopy bed for us.
- The men who put the bed together for us stripped every. single. screw. so bad that no one could take apart the bed for our move. The screws didn't even have a head it was just a bowl shaped divot. We never knew this because the screws are all in places you never see, on top of the posts, behind the headboard, behind the footboard, etc. BTW the bed was custom and cost us over $4,000. Because we could not dismantle the bed because of how horribly the screws were stripped (and the bed had A LOT of screws) We had to have the moving company literally break it apart and take it to the dump.
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March 2024 by Heather Ross
Excellent experience! Went above and beyond. Thank you!
